Unified logistics platform 'Imdad' to help expand sector in Oman

Muscat: A logistics platform to optimise last mile deliveries across the Sultanate has been launhced by Oman Data Park (ODP) in partnership with Mile Solutions.

Imdad stands to become a major contributor to the rapidly expanding logistics sector, with the massive economic and commercial growth in Oman.

Enterprises such as restaurants, couriers, grocers, retailers & e-commerce companies in Oman will now be able to use the ‘Imdad’ logistic platform powered by Mile’s delivery management solution to optimise their entire delivery operations including in-house and external fleets.

The Imdad platform will not only help improve customer engagement but also help businesses achieve cost effective and timely deliveries. Imdad will also help utilise and plan field operations effectively during peak hours and expand delivery coverage.

Eng. Maqbool Al Wahaibi, Chief Executive Officer of ODP, said that the “ODP & Mile Solutions are proud to launch ‘Imdad’ logistic platform via the “Tawseel” initiative in the Oman Logistics Platform, designed to support SMEs offering logistics services locally.

“As a unified platform managing all delivery and logistics operations, our ‘Imdad’ platform is launched considering the economic growth in this sector backed by a strong and flexible Delivery Management platform supporting effective logistics management. Our partnership with Mile Solutions brings forward the latest in logistics management software, which enable customers to leverage the power of technology and achieve excellence in logistics services” he added.


“Customers today expect a personalised and real time delivery experience regardless of the demand peaks or the geographical constraints of a particular fleet” said Fawad Ahmed, Mile Solutions CTO & Co-Founder “Our partnership with ODP is a step towards ensuring that our joint customers in Oman enjoy flawless delivery experiences, while enabling user adoption at scale.”