Dubai Electricity and Water Authority (Dewa) said it has successfully completed over 7 million smart transactions from January to September.
This achievement helped reduce over 24,000 tonnes of carbon emissions. This is equal to planting over 27,000 trees over a distance equal to 52 football pitches, and achieving savings of over AED285 million ($77.5 million).
Saeed Mohammed Al Tayer, MD & CEO of Dewa, said that all its services were available on its website and smart app, so customers can complete their transactions anytime and anywhere, easily and securely. This also protects the environment and natural resources.
Al Tayer pointed out that Dewa’s commitment to enrich the customer experience with smart services in turn saves them time and effort.
"These include using the latest disruptive technologies and Artificial Intelligence (AI) tools. This achieves the Dubai 10X initiative, which mandates the Government of Dubai to be a global leader that is 10 years ahead of all other cities through government innovation and the reworking of traditional work mechanisms," stated Al Tayer.
It also achieves the Smart Dubai initiative, to make Dubai the smartest and happiest city in the world. Dewa is one of the leading organisations in digital transformation. Smart adoption of DEWA’s services reached 98.56% in Q3 of 2020," he added.-TradeArabia News Service
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