Dubai: Smartworld, a joint venture between Etisalat and Dubai Aviation City Corporation, has signed contracts with the Alef Education to support services for more than 140 schools across the Emirate of Abu Dhabi. Its engagement includes the provisioning of 190-plus staff-members to support Alef Education’s IT infrastructure onsite at schools, a centralized service desk and system administration for its HQ operations. Smartworld has also been entrusted with asset management, warehousing and transportation of Alef Education’s IT assets to support the schools along with ad-hoc services like the deployment of Access Points and Passive Infrastructure in schools.

Gregoire Provot, Director of Service Delivery at Alef Education, said: “Smartworld quickly understood our requirements and promptly addressed the key challenges we were facing. Their proposition was extremely well constructed and the associated improvements were clearly articulated, which assured us that they were the correct partner for proceeding forward. Since the decision, our collaboration has increased and our relationship has strengthened”.

Abdulqader Ali, CEO of Smartworld, remarked: “The IT outsourcing has been one of Smartworld’s long-standing services. Our long years of expertise have enabled us to be the preferred partner for multiple governmental organizations. We are proud that Alef Education has chosen us and we look forward to supporting them in the digital progress and bring new efficiencies with our services.”

Alef Education is a leading K12 education technology company based in the UAE. Alef Education is making learning more personalized, engaging and accessible for students anytime and anywhere. Its vision is to design learning experiences that change the way the world is educated with improved learning outcomes. Today, more than 120,000 students in the United Arab Emirates, United States of America and Canada are using the innovative Alef Platform. Alef Education is committed to building engaging learning experiences for 21st Century learners.


Contact Details:
Hamza Achour
Director, Marketing & Communications, Smartworld

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