Comptel's pioneering catalog-driven approach will help the communications service provider improve time-to-market and be more agile in responding to future market demands

HELSINKI, Finland--19 November 2013

Comptel Corporation (NASDAQ OMX Helsinki: CTL1V) today announced that Saudi Telecom Company (STC) has chosen Comptel Catalog to be a key part of its 'future-ready' fulfillment architecture. The deal, consisting of licenses, services and consulting, will enable STC to have greater flexibility in service creation, eliminate service delivery bottlenecks, and be increasingly responsive to customers and competitive initiatives.

Key Facts

  • STC in Saudi Arabia has been a Comptel customer since 2000. It provides integrated mobile, fixed and broadband communications services to millions of customers globally. The communications service provider (CSP) group, headquartered in Riyadh, Saudi Arabia, is the largest telecommunications company by market capitalization, total revenue and number of employees in the Arab State region. In the last few years, STC has expanded internationally into a number of GCC countries, Asia and Africa.

  • Comptel Fulfillment streamlines all service delivery functionality--including comprehensive order workflow and management, service and resource inventory, technical service catalog, and provisioning and activation--into a single platform that can manage converged services in a network-agnostic environment. This approach results in a consolidated service perspective, improved asset management and lower total cost of ownership.

  • Comptel Catalog enables CSPs to build and adapt marketable products quickly from established service components, minimising errors and improving the customer experience. It then orchestrates the delivery of those complex offerings across multiple, service-specific delivery platforms, bringing new revenues with minimal delay and allowing an agile response to innovation and market changes.

Supporting Quotes

  • "Comptel's leadership and expertise in the fulfillment domain enabled us to arrive at the decision of partnering with them," said Eng. Omer Alnomany, vice president of IT, STC. "The company's approach to re-using existing service components to speed up innovation and time-to-market was exactly what we were looking for - we are confident that Comptel Catalog will enable us to further enhance our reputation as a dynamic operator for our customers and that it will help us achieve our future business ambitions."

  • "We are extremely pleased that our long-standing customer acknowledged that Comptel was the right fulfillment solution provider to support its system modernisation," said Mika Korpinen, senior vice president, Middle East and Africa, Comptel. "Our catalog-driven approach is exactly what CSPs like STC require in order to keep up with future service innovation and delivery demands, ensure maximum customer satisfaction and maintain a competitive edge."

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About Comptel Corporation
Since 1986, Comptel has helped more than 290 service providers across 86 countries meet over one billion subscribers' communications and infotainment needs. Comptel's solutions are built on an Event - Analysis - Action strategic framework that leverages the company's strengths in collecting and analysing Big Data and turning intelligence into opportunities in real time. Comptel's service fulfillment, mediation, charging and policy control, and advanced predictive analytics products with implementation and professional services enable service providers to automate customer interactions and other business decisions, to create revenue, reduce costs and lessen churn. Comptel has a global team of more than 600 professionals, and net sales were EUR 82.4 million in 2012. For more information, visit www.comptel.com.

© Press Release 2013