Dubai - Jumbo Electronics, UAE's leading retailer of consumer electronics and technology, has been awarded the Dubai Service Excellence Scheme (DSES) Award for the year 2007-2008.
Jumbo Electronics' store in Hamdan Street in Abu Dhabi was adjudged the Best Service Performance Outlet in the Electronics Category under the DSES award programme of the Department of Economic Development, Dubai. Representatives of Jumbo Electronics received the award from H.H. Sheikh Saeed bin Mohammed bin Rashid Al Maktoum at a ceremony held at the Jumeirah Beach Hotel in Dubai. The event was held under the patronage of His Highness, Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai.
Mr. Peter McElwaine, Chief Executive Officer of Jumbo Electronics, said: "Jumbo Electronics is honoured to have been recognized for its commitment to customer service. We have always prided ourselves on our strong customer service culture, a core strength that has helped the company take the leadership position in electronics and technology retailing. We would not have won this award without the dedicated efforts of our staff, who are continuously working towards setting impeccable standards of service, and to the long-standing support of our customers."
The DSES is an initiative of the Government of Dubai, Department of Economic Development, which is aimed at promoting excellence in customer service and recognising businesses that provide excellent service for their customers. The scheme is membership based, where members comply with the code of business ethics and satisfy the criteria for customer service excellence.
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About Jumbo Electronics LLC
Jumbo Electronics is one of the biggest names in the field of consumer electronics, information technology, telecommunications, home appliances, office automation and entertainment in the UAE, and is amongst the first transnational corporations with a well spread out network of 31 retail stores and 9 service centres across the emirates.
A partner for the world's leading brands, Jumbo's retail and distribution network have made it a natural choice for manufacturers who want to tap into the growing Middle East market. One of the largest distributors of Sony products in the world, the company has an enviable line-up of various other international brands in its portfolio including Acer, Apple, Asus, Brother, Compaq, Dell, Epson, Fujitsu-Siemens, HP, HTC, I-Mate, Lenovo, LG, Linksys, Motorola, NEC, Nokia, Packard-Bell, Samsung, Sony, Sony-Ericsson, Toshiba, VAIO, and many more.
From modest beginnings in 1974, Jumbo's remarkable progress into being a consumer electronics giant has been built with an uncompromising adherence to quality. Jumbo's principal divisions - Sony Division, Retail Division, IT Division, Telecom Division and Channel Sales Division work seamlessly with the Corporate Business Division, with support from the Jumbo Services Division, to set new benchmarks in customer service.
For more information, please contact:
Anosh Ahamath
BPG Public Relations
Tel: 00971 4 2953456
© Press Release 2008
