Infor EAM implementation for a UAE-based healthcare provider.
Dubai (UAE) – Intertec Systems LLC (Intertec) today announce Zulekha Hospital, the UAE based JCI Accredited healthcare provider, has announced the “Go Live” of its enterprise asset management using Infor EAM solution. Intertec Systems, a leading IT systems integrator, has implemented this Infor solution that will cater to both hospitals of Zulekha in Dubai and Sharjah using single database to manage Engineering operations responsible for maintenance of all Biomedical and Facility Assets.
"We opted for Infor EAM for its flexibility, robustness and ease of implementation. In addition, the project team, configurability of the solution, strong domain experience of Intertec Systems having implemented the solutions at Dubai Health Authority, they understood our business and configured the solution to address our Engineering department's business needs.” said Mr. Taher Shams, President of Zulekha Healthcare Group.
“We are now able to manage our maintenance-related inventory better and the centralized online KPI matrix and inbox feature has helped improve our work-order processes and reduced the downtime of our equipment-based maintenance.” Mr. Shams added.
Mr. Sameer Makhija, Infor Product Manager, Intertec Systems said, “Zulekha Hospital manages more than 5,000 assets through the solution and some of them are very sensitive and critical for their daily medical operations. Even minor engineering glitches like a faulty scanner, or imperfect surgery-related machines can affect quality of care."
"We suggested Infor EAM's Business Edition as it allows the customer to GO LIVE sooner given its lower implementation cycle being a prepackaged version," added Makhija.
Infor EAM will help Zulekha Hospital to deploy engineering resources for maximum effectiveness, maintain asset history, forecast likely failure points and cause to improve up-time, predict and take action on reliability issue to prevent problems - on the whole improve visibility of asset performance management.
“During the project, Intertec has demonstrated their professionalism and their expertise on the subject. They were able to guide us through this change and identify different ROIs within our facilities even during our day-to-day operations” concluded Shams.
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About Zulekha Hospital
Zulekha Group is now a healthcare conglomerate with two multi-specialty hospitals subscribed to international standards, four medical centers and three pharmacies. What started off with a 30-bed setup at Sharjah with basic facilities for Gynecology, Obstetrics, Surgery, Medicines and Pediatrics in 1992, today boasts of two super structures with JCI accreditation in Sharjah and Dubai. The Zulekha Group today has over 825 personnel, inclusive of qualified doctors, staff nurses and a host of paramedical staff. Over 500,000 patients have availed their care and time specific treatment. An awe-inspiring 5000 surgeries have been carried out till date. The Sharjah facility is a pioneer in the medical disciplines of Obstetrics & Gynecology in the United Arab Emirates while cardiac care of the acclaimed Shawl Cardiovascular Institute and an entire wing for Neonatal intensive care with super-specialty suites dedicated to Women's Wellness at Zulekha Dubai define the high benchmarks in complete and comprehensive healthcare of Zulekha Healthcare Group.
www.zulekhahospitals.com
About Intertec Systems
Since its inception in 1991, Intertec Systems has been at the forefront for providing latest technology solutions to the region. With a strong presence in the GCC and Indian subcontinent, Intertec Systems today boasts of over 1000 leading organizations in the BFSI, Government and Corporate sectors in its customer base.
Intertec provides solutions in IT infrastructure, asset and compliance, information security, banking applications, contact centre, service desk, business applications, and business intelligence and managed services. Over the years company has built strong relations with industry leaders like HP, Cisco, Infor, Frontrange, LANDesk, CosmoCom, Microsoft, TrendMicro, Symantec, F5, Oracle, to name a few.
Intertec Systems is an ISO 9001:2008 certified company and follows strong project management methodologies with its PMI certified resources. As a proactive measure, a 360 degree customer relationship and project satisfaction review is being followed.
All product and company names herein may be trademarks of their respective owners
The present document does not legally bind Intertec responsibility for any of the content of the mentioned web sites, subject to change without prior notice from their respective owner, unless branded as Intertec.
Sameer Makhija
Sr. Product Manager
Intertec Systems LLC
+971 4 2221338
Sameer.makhija@intertecsys.com
© Press Release 2009
