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Company extends offerings to region's financial institutions, providing be spoke technologies & expertise to help drive business value and improved customer service
Middle East - Huawei, a global information communication technology (ICT) solutions provider, has announced an expanded focus in helping financial institutions to deliver innovative services to their customersby bringing to market a series of next-generation banking technologies as well as additional consultancy expertise.
Rising technology trends such as cloud computing, big data analytics, smart and virtual banking concepts are accelerating the digitization of the local financial industry. To keep up with the demands of a globally integrated marketplace, financial firms in the Middle East today are increasingly turning to ICT to drive innovation and deliver services to customers that are both secure and reliable. CIOsare looking to new technologies that can manage and store the influx of mission critical data.A need toensure resilient network securitythat allows for extended customer services such as mobile banking is also essential.
Assisting banks and financial institutions to address these needs,some of the offerings that Huawei brings to the Middle East as part of its announced expansion include its cutting-edge Agile Networking and Omni-Channel Banking solutions tailored for the financial services sector. As an advocate for economic growth through innovation, the solutions are used to power more intelligent, virtualized and secure systems to drive greater business value for financial institutions and help improve their customer experience.
Huawei continues to build on its expertise in the banking and finance sector by investing in a host of experienced and qualified banking industry expertshired locallyacross multiple markets. These include the UAE, KSA, Qatar, Kuwait, Oman, Bahrain, Pakistan and Iraq.
Moustafa Nagi, Regional Vice President, Financial Services Industry, Huawei Enterprise Business Middle East, said: "The Financial Services Industry is crucial to the functioning of our society yet it can be one of the most susceptible to disruption. We have seen a recent surge in ICT adoption from the sector as it reacts to increasing data management and security needs. In addition, financial institutions are increasingly under pressure from their customers for smarter banking services, turning to technology to help drive greater customer loyalty. Huawei has great experience working within the financial sector around the world and we have decided to expand our solutions portfolio in the Middle East as part of our 2015 business strategy."
Huawei has over 15 years' experience working with the financial services industry. With a focus on highly stable, efficient, and flexible solutions that are industry-specific, Huawei helps financial customers stabilize business operations as well as expand their services and enhance collaboration. Its products and serviceshave been widely deployed across the globe serving more than 200 global financial institutions including six of the top 10 global banks.
"Looking ahead, Huawei will continue to partner with system integrators and independent software vendors in an effort to achieve advanced ICT infrastructure for its customers globally in the financial services industry," adds Nagi. "Committed to its integration strategy, Huawei will strengthen these collaborations and work with its customers to achieve shared goals of operational excellence."
Within the Middle East, Huawei is set to offer a range of Omni-Channel banking solutions. These include Virtual Teller Machine (VTM) banking services which utilize high-definition video and unified collaboration technologies to provide remote teller services for customers.Such services allow banking customers to digitally interact face-to-face with tellers via their smartphones, tablets, PCs and Smart TVs. This helps financial institutions improve service operational effectiveness, customer satisfaction and cost efficiency. Huawei's Omni-channel banking solutions have successfully supported customers including the Brazil Northeast Bank, China Merchants Bank, and Bank of Lanzhou.
Meeting the needs of financial institutions, Huawei's financial intelligence network solutions have been successfully deployed at leading financial institutions including the Agricultural Bank of China, the Hong Kong Stock Exchange and HSBC.
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About Huawei
Huawei is a leading global information and communications technology (ICT) solutions provider with the vision to enrich life through communication. Driven by customer-centric innovation and open partnerships, Huawei has established an end-to-end ICT solutions portfolio that gives our customers competitive advantages in telecom and enterprise networks, devices and cloud computing. Huawei's 150,000 employees worldwide are committed to creating maximum value for telecom operators, enterprises and consumers. Our innovative ICT solutions, products and services have been deployed in over 170 countries and regions, serving more than one third of the world's population. Founded in 1987, Huawei is a private company fully-owned by its employees.
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About Huawei Enterprise Business Group
The Enterprise Business Group service offerings focus on the enterprise infrastructure, enterprise communications, data centers, and industry application. To support the cloud computing era and innovative new business models, the Enterprise Business Group also provides cloud computing-based data center and enterprise applications. The Enterprise Business Group has set up departmental organizations in over 100 countries and regions.
By leveraging its years of technical expertise and unmatched R&D capabilities, the Enterprise Business group is well-positioned to grow together with customers and partners for the future cloud computing and ICT convergence era.
For Huawei media enquiries, please contact:
Andrew Shearer
Memac Ogilvy & Mather
+971 4 3050311
Andrew.shearer@ogilvy.com
Angelina Wong
HuaweiEnterprise Business, Middle East
+97150 857 4357
Angelina.wong@huawei.com
© Press Release 2015
