New website reflects growing trend in Emirates for online shopping
Dubai, 21 June 2011: Hertz UAE has launched a new website, www.hertz.ae enabling customers to book and pay for rent-a-car reservations online.
The website, the first of its kind for Hertz in the Middle East and Africa region, allows Hertz consumers to use a credit card to rent a vehicle in any Hertz country in the world. All transactions take place on a global, secure platform thus eliminating concerns customers may have regarding security and currency exchange.
The website comes as more UAE residents head online to shop. A recent survey by Mastercard found that 42% of UAE residents use the internet for shopping compared to 29% from a previous survey conducted in 2009. Furthermore, 69% of residents said that they would make a purchase online during the next six months.
Nigel Johnson, Managing Director of Hertz UAE, says the website opens up new ways for consumers to travel easily and efficiently: "The website is extremely user-friendly. Customers can modify existing reservations, check-in online and view images of the vehicle they will rent. The website represents Hertz UAE's commitment to making the travel process as seamless as possible."
Hertz plans to launch similar websites across the Middle East and Africa region in the coming months. Gina Costa, Commercial Director, Middle East and Africa said: "As the desire to book online increases in the region, we will create online solutions to satisfy the demand and to better serve our customers."
Customers not wishing to book reservations online still have the option of using the Hertz call centre or a travel agent to book reservations.
To help visitors navigate unfamiliar terrain, Hertz provides free maps with all rentals. All cars are fully insured and undergo a 40-point quality check-up prior to rentals. Customers can rely on a 24-hour back up service breakdown cover which includes replacement vehicles, full maintenance and repairs, and round-the-clock roadside assistance.
Part of the Al-Futtaim Group, Hertz UAE recently expanded its network to 14 locations across the Emirates by opening an exclusive service desk at Abu Dhabi International Airport, a new branch at Etihad Plaza and a branch in Al Ain.
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About Hertz
Hertz, the world's largest general use car rental brand, has a strong presence in the Middle East and Africa region, with 11 Hertz franchisees in the Middle East and 23 in Africa, and a total of 66 locations in the Middle East and 161 outlets in Africa, offering a wide range of car rental and leasing services.
Hertz locations across the region offer customers the most modern fleet of vehicles in the market and guarantee quality, safety and reliability. All cars are fully insured and undergo a 40-point quality check-up prior to rentals and there are round-the-clock support services available to all customers.
For more information about Hertz in the Middle East and Africa region, call Gina Costa, Commercial Director, Hertz Middle East and Africa on +9714 206 0266.
For further press information please contact:
Lindsay Johnston / Annie Meikle
Total Communications
Tel: + 971 4 336 9909
Mob: +971 50 152 3368
Email: lindsay@totalcompr.ae / annie@totalcompr.ae
© Press Release 2011
