Dubai: EFS Facilities Services Group (EFS), a regional leader in delivering integrated facilities management services across the Middle East, Africa, South Asia and Turkey, has announced the launch of the first centre of excellence for cleaning services in the region.

The Centre of Cleaning Excellence (COCE), located at the company’s headquarters in Dubai Production City, is set to establish new benchmarks through training programs, research and innovation in the cleaning and housekeeping industry on par with global excellence.

The Centre of Cleaning Excellence will be a showcase for new and existing EFS clients to experience its superior service delivery philosophy first-hand. It will also serve as a training centre for the company’s workforce to ensure contemporary cleaning practices and industry benchmarks are constantly being met. The Centre will seek to partner with clients to establish cleaning services programs to meet their expectations in line with global best practices.

Speaking at the launch of COCE, Group Chief Executive Officer of EFS, Tariq Chauhan, said: “As we continue to find ourselves firmly amid this global pandemic, we more than ever need specialized and effective cleaning at the top of everyone’s agenda no matter which industry or service sector. The opening of our Centre of Cleaning Excellence demonstrates our commitment as a company to be at the forefront of the facilities services industry, taking the lead to adhere to local and international regulations, thereby ensuring the most effective business continuity for our clients.”

Completing the statement, Najwa Makhlouf, General Manager of COCE said: “It gives us immense pleasure to announce the opening of the Centre of Cleaning Excellence, COCE. Exhaustive training and work techniques imparted at the centre will further amplify client operations and enhance end-user experience. EFS’s this establishment is fully ready to cater to the evolving needs of the cleaning and hospitality industry by setting standards and benchmarks in cleaning.”

Established over two decades ago, the multiple award-winning facilities service provider has a global footprint in over twenty-one key countries across the Middle East, Africa, South Asia, and Turkey; and is accredited by the Global Bio-Risk Advisory Council (GBAC), a division of ISSA, the global cleaning industry trade association, in the Middle East through its Centre of Excellence which allows EFS to gain access to training resources for the development of employees.

Led by a competent, experienced management team with several decades of combined core industry expertise, EFS has a facilities management portfolio of prestigious clients ranging from large government entities to many Fortune 500 companies.

EFS Facilities Services Group is duly accredited by The British Institute of Cleaning Science (BICSc), International Sanitary Supply Association (ISSA), International Facility Management Association (IFMA), Middle East Facility Management Association (MEFMA), US Green Building Council (USGBC), British Safety Council; and has been certified to be fully compliant with QMS-ISO 9001:2015, EMS-ISO14001:2015, OHSAS18001:2007 and ISO/IEC27001:2013 standards.


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