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Dubai, The Dubai Courts Department (DCD), in line with its constant efforts to satisfy staff and customers, has introduced the "Document Security System" (DSS), an innovative document tracking system, which aims to track original documents and create visibility of their movement and circulation using RFID technology.
Visitors to the DCD's stand no. S2-S3/A21, Sheikh Saeed Hall 3, at the 35th edition of GITEX Technology Week, which runs from 18-22 October in Dubai World Trade Centre, are briefed on the new DSS and its main features and benefits.
The newly-implemented DSS provides the ability to accurately and efficiently control, manage and track documents, which saves time and money, reduces stress, and increases professionalism. RFID labels are placed on files and paperwork, and the relevant readers in the DCD can read them and successfully locate files within minutes.
The DSS is a safe tool, as it alerts the concerned employee in the event of a document is illegally taken out of the archive. It further helps retrieve documents much faster than manual search by using portable RFID scanner, return them to their proper location, and immediately detect any error that might occur in this regard.
H.E. Tarish Eid Al Mansouri, Director-General of DCD, assured that DCD is paying extreme attention to realize the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, by seeking customer satisfaction and offering all services through smart devices so that transactions can be completed anytime, anywhere.
"The DCD always pays the utmost efforts to realize its vision for pioneering in the courts work, strengthen confidence in the judicial system, both locally and internationally, and enhance performance and efficiency. This is why the majority of our services have become electronically available, and we urge the pace to achieve 100% transformation into smart services, to keep up with the smart government requirements." He added.
Al Mansouri said: "Among the most unique services offered by the DCD is the remote case registration, the only-one-of-its-kind in the Middle East. We offer 217 smart services via one platform, so that subscribers of Dubai Courts Smart Application can access these services around the clock."
"The DCD Smart Application is the world's first-of-its-kind judicial-based smart app in both government and private sectors. It has been awarded the 'Smart Government Shield Award' at the UAE level category of the 6th Smart Government Competition held in Kuwait. Such extraordinary recognition also sought to recognize DCD's continued commitment and support for Dubai's transition to a smart government, which is ably reflected in its aim to provide reliable smart services to its customers and save the time and effort needed to complete transactions." The Director-General noted.
It is worth mentioning that the DCD's is taking part in GITEX Technology Week 2015 within Dubai Smart Government pavilion under the theme of "Future Courts, Innovational Services for a Happy Community". The DCD is taking the chance of participating in the event to unveil new smart and electronic services in GITEX Technology Week. Ten smart platforms will be added to the services offered via DCD's portal, which aim to facilitate access to customer services and increase Happiness Index for clients and staff by simplifying the services and speeding up litigation.
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© Press Release 2015
