Dubai, United Arab Emirates, 6 September 2007 - Motorola, Inc. (NYSE: MOT), has provided a Wireless LAN (WLAN) to seven hospitals and two medical care centres operated by the Order of the Barmherzigen Brüder (Brothers of Mercy) throughout Austria to assist enabling secure seamless patient data acquisition and administration. The project, implemented with the support of PartnerSelect member Datentechnik GmbH, encompasses all of the hospital's management and personnel data communications. In the future, the Brothers of Mercy Hospital plans to deploy RFID technology and offer free Internet access.
The Order of the Brothers of Mercy began collecting medical and nursing records at patients' bedsides using electronic devices five years ago. Prior to this, all records were kept as handwritten notes, however, the Order noticed that about five per cent of the information was left out when the handwritten records were typed up. This was unacceptable because the missing detail could prove to be crucial for patient care. The immediate aim, therefore, was to replace the existing paper-based system with an accurate and seamless way of creating electronic records of patient treatment at the bedside. Medical staff would then have partial or complete online access to the latest diagnosis and patient status, depending on their level of authorisation. Patient privacy would also be more effectively protected because paper records are more susceptible to unauthorised access and the risk of omitting information during data entry would be eliminated.
The solution deployed at the Order of the Brothers of Mercy is based on Motorola's Enterprise WLAN and a software package called PATIDOK, which was specially developed for the hospital and meets the needs of Austria's legal requirement for patient case histories to be kept for 30 years.
Director Adolf Inzinger, deputy head of Central Administration of the Brothers of Mercy and responsible for IT and Controlling explained: "The Motorola solution was selected to replace a bedside system installed in 2003 when it became clear that the 11MB bandwidth of the existing WLAN was no longer capable of handling the hospital's increasing data traffic. Motorola's WS5100 wireless switch and AP300 access ports (which support 802.11 a/b/g) were tested in the Graz and Vienna hospitals in pilot installations. The hospital selected Motorola's switch-based WLAN system because of the centralized administrative, scalability and performance advantages. Every laptop user, including doctors and nursing staff, was provided with a user-ID/passport identification in order to gain secure access to applications using the Citrix terminal server. All users are authenticated using Radius and WLAN traffic is secured and encoded with Wi-Fi Protected Access 2 and Advanced Encryption Standard (WPA2/AES). "
Once the pilot systems had been successfully installed, the rollout began in the other hospitals. Radio wave measurements were performed to determine the number and positioning of the access points. Following this, a Motorola WS5100 wireless switch was deployed. Another WS5100 switch was also installed at each hospital for redundancy to ensure that if the main switch failed, the redundant switch would take over, ensuring no gap in wireless service. Virtual WLANs were set up for the different users and internal traffic and management systems were implemented. Overall, more than 200 Motorola AP300 access ports and 12 WS5100 wireless switches were installed.
The installation in Graz Eggenberg completes the roll-out allowing staff to capture and record patient information at the bedside of patients in all of the Brothers of Mercy hospitals.
"In addition to excellent references for this solution, we selected the Motorola and Datentechnik solution based on the success of the initial pilot installation. We are already making specific plans to roll out new applications to take advantage of the opportunities our WLAN provides," said Inzinger.
Wolfgang Jonasson, manager of Motorola's Enterprise Mobility business in Austria and sales manager for Central Europe, commented on the exemplary project: "A secure, seamless electronic case-history documentation system is the core of excellent healthcare. Our innovative WLAN technology could make it possible to record all steps of treatment at the patients' beds and to make the data accessible to authorised hospital while fulfilling all data-security requirements."
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About Brothers of Mercy
More than 4,600 full- and part-time staff work in the 10 hospitals run by the order in Austria and in the Elizabeth Hospital in Klagenfurt, serving more than 110,000 in-house patients. This tallies to a performance of more than a million nursing days. The hospitals and centers are highly modern, renowned scientists work there, and top-notch nursing and medical services are performed. The more than 400 year old hospital order is reacting to the health and social needs of the time with diverse and innovative projects (ambulances for the deaf, for the poor, drug-therapy stations, palliative care, etc.) as well as work with cooperating partners.
About Motorola
Motorola is known around the world for innovation and leadership in wireless and broadband communications. Inspired by our vision of seamless mobility, the people of Motorola are committed to helping you connect simply and seamlessly to the people, information, and entertainment that you want and need. We do this by designing and delivering "must have" products, "must do" experiences and powerful networks -- along with a full complement of support services. A Fortune 100 company with global presence and impact, Motorola had sales of US $42.8 billion in 2006. For more information about our company, our people and our innovations, please visit http://www.motorola.com.
© Press Release 2007