DOHA: Qatar Fuel (WOQOD) and Q-Jet affiliate companies who have the sole concession of marketing, distribution and storage of all petroleum products and related services in Qatar yesterday celebrated yet another milestone having been granted the International Organisation Standardisation (ISO) 9001:2000 certification.
An awarding ceremony was organized yesterday to formally bestow the certification to WOQOD and Q-Jet function. Lloyd's Register Quality Assurance (LRQA), the world's leading international provider of business assurance and management system certification services granted the ISO in December last year.
"Achieving ISO 9001:2000 certification is a remarkable milestone for WOQOD, Q-Jet and all our customers," said Mohammed Turki Al Sobai, Vice-Chairman and Managing Director of WOQOD and General Manager of Q-Jet.
The voluntary certification assures the customers of WOQOD and Q-Jet's commitment to quality and continual improvement in delivering superior products and services.
ISO 9001:2000 standard specifies Quality Management System (QMS) requirementsfocused on organizations' ability to meet and improve upon customer satisfaction and quality requirements.
As part of the certification process, WOQOD and Q-Jet established their own QMS to ensure that the marketing and distribution of all petroleum products and related services in Qatar continued its long-standing commitment to customer satisfaction.
WOQOD and Q-Jet have embraced a management system beyond the requirements of ISO 9001:2000 standards through the use of powerful tools such as Balanced Scorecard in setting objectives, targets and programs, 8D Method for corrective and preventive procedures, and best practices in bunkering (WQMBS); which are consistent with the organizations' vision to be the leader in the Region.
The event also witnessed the awarding of certificates to QMS committee members.
"QMS was not attained overnight, but after months of hard work and through cooperation of all employees. The ISO certification is just the beginning of our journey in our commitment to quality," said Sobai.
By Raynald Rivera
© The Peninsula 2009
