02 June 2008
MUSCAT -- The Radisson SAS Hotel, which continues to keep its staff abreast of the trends in the market and further improve their skills, competencies and confidence, recently organised a series of internal and external training programmes for employees.
Internally the employees attended a number of training programmes on topics such as customer service, brand awareness, English language in the service industry, emergency procedures and responsible business to name a few. The Rezidor Hotel Group had recently relaunched its 'Yes, I Can!' service philosophy training programme, driving the delivery of outstanding hospitality service and the growth of service professionals.
The Rezidor Hotel Group, the parent company of the Radisson SAS Hotels, is providing learning opportunities for its employees. The Rezidor Global Learning Network consists of education and training courses designed to enable Rezidor employees to deliver 100 per cent guest satisfaction and to enhance leadership and management capabilities. "At the Radisson SAS we are focused on the providing knowledge and tools to enable our staff to excel in their daily tasks, helping them do a quality job and exceed our guests' expectations. We train our employees service philosophies, skills and procedures to provide an enjoyable working experience and to achieve high standards," said a company statement. "Opportunities for career development are continually encouraged, offering star employees growth prospects including admission on hospitality training courses at the Rezidor Business Schools all over the world," said Jennie Snook, training coordinator.
MUSCAT -- The Radisson SAS Hotel, which continues to keep its staff abreast of the trends in the market and further improve their skills, competencies and confidence, recently organised a series of internal and external training programmes for employees.
Internally the employees attended a number of training programmes on topics such as customer service, brand awareness, English language in the service industry, emergency procedures and responsible business to name a few. The Rezidor Hotel Group had recently relaunched its 'Yes, I Can!' service philosophy training programme, driving the delivery of outstanding hospitality service and the growth of service professionals.
The Rezidor Hotel Group, the parent company of the Radisson SAS Hotels, is providing learning opportunities for its employees. The Rezidor Global Learning Network consists of education and training courses designed to enable Rezidor employees to deliver 100 per cent guest satisfaction and to enhance leadership and management capabilities. "At the Radisson SAS we are focused on the providing knowledge and tools to enable our staff to excel in their daily tasks, helping them do a quality job and exceed our guests' expectations. We train our employees service philosophies, skills and procedures to provide an enjoyable working experience and to achieve high standards," said a company statement. "Opportunities for career development are continually encouraged, offering star employees growth prospects including admission on hospitality training courses at the Rezidor Business Schools all over the world," said Jennie Snook, training coordinator.
© Times of Oman 2008
