Dubai,Aug.3rd, 2007 (WAM) - The Roads and Transport Authority (RTA) has launched a new group of integrated services on Salik websitewww.salik.ae which offers motorists a chance to get detailed informationon their Salik account.
The Authority has also enhanced the performance of the call centerthrough launching the new Interactive Voice Response (IVR) services. The new web services enable motorists to check their balance accountsand view the number of crossings through the toll gates located at GarhoudBridge and Sheikh Zayed Road near Mall of the Emirates. These serviceswill also allow subscribers to amend their personal data and print outfinancial statements. Motorists are now able to check their accounts through the newIVR service offered by the call center by calling Salik 800- 72545 andfollowing the voice instructions. "The RTA is keen to offer Salik subscribers the most practicaland integrated services," Eng. Salah Mohd Al Marzouqi, Director of Intelligent Traffic Systems Manager, said. "The RTA is also negotiatingwith several financial institutions to add the recharging service on Salik'swebsite," he added. "When cars pass the area located between the toll gates (Al Garhoudand Al Barsha) motorists will not be charged. The toll fees will be deductedonly when the cars pass under toll gates," Al Marzouqi said. "Motorists who don't want to use the toll roads can use Dubai CrossingRoad, which links Sharjah with Abu Dhabi, the Emirates Road that has beenexpanded from 3 to 6 lanes, and the floating bridge, which links the endof Al Ittihad street near City Centre to Al Riyadh Street in Bur Dubai. The floating bridge is decreasing the traffic on Al Maktoum Bridge considerablyas it can take up to 6000 vehicles during rush hour," Salah Al Marzouqiadded. The RTA has installed signboards to guide motorists to the toll gateslocated at Garhoud Bridge and Sheikh Zayed Road (Al Barsha Gate) nearMall of the Emirates, and also installed wayside signboards on the way-ins to Dubai to guide motorists to the toll areas, in addition to thecurrent installment of another signboards that lay before the petrol stationswhich guide motorists on Salik point of sales.RTA develops Salik web services and IVR system
Dubai,Aug.3rd, 2007 (WAM) - The Roads and Transport Authority (RTA) has launched a new group of integrated services on Salik website www.salik.ae which offers motorists a chance to get detailed information on their Salik account.The Authority has also enhanced the performance of the call center through launching the new Interactive Voice Response (IVR)...
August 3, 2007