Ramco gets the thumbs up from CIOs on quality, cost-effectivenes and clarity of contract, among other parameters.
When it comes to customer satisfaction, Ramco Systems is the benchmark.
Ramco Systems is ranked the No.1 ERP Solution Provider in Dataquest -IDC's Customer Satisfaction Audit 2005 &2006. CIOs across companies expressed a very high degree of satisfaction for Ramco's solutions and services on parameters like Price-Value parity, clarity of pricing contract and most importantly, total cost of ownership.
Over two consecutive years, the No.1 ranking by the customers for a world class solution stands testimony to Ramco Systems' commitment and quality of services.
Ramco Systems provides adaptive enterprise solutions and services in key areas such as Manufacturing, Aviation, Asset Manage-ment, Trading & Logistics, Healthcare, eGovernance, Banking & Financial Services, Corporate Performance Management and Human Resources Management.
The company's solutions and services provide rich functionality, cost-effective seamless integration and fully web-integrated services that help close the gaps between business objectives and IT capabilities.
Focus in the Middle East
In the last few years, with rapid economic growth and increasing global integration, the Middle East has evolved as one of the fastest growing and most exciting software markets, particularly for the Construction vertical. The Ramco Group has a long background in the cement and building materials industries, and best-in-class software solution for the construction industry.
For the construction industry in the Middle East, Ramco provides software solution to execute large projects on time & within budget.
Ramco Systems offers an integrated suite of business applications exclusively developed to meet the specific needs of construction companies. It addresses the information needs of the entire organization and the strategic vision of the enterprise.
Ranhill Berhad, a construction major based in Malaysia had identified Ramco e.Applications to expand its capability in terms of Financial and Project management functionality. Some of the evaluation parameters included investment cost, implementation timeframe and user evaluation comments.
Ranhill needed an integrated construction and project accounting system for efficient and quick information.
Some of the key areas that Ranhill needed to streamline were:
Project management, contract billing, contract tracking, cost management, cash flow statement, gross margin analysis and MIS Construction and project management integrated with Inventory, Financial and Logistics.
The solution gave Ranhill the ability to gather information on budgets, commitments, event-based billing, cost and commitment reports, display and compare cost-to-date reports vs plan commitments.
Ranhill, now has visibility into construction, engineering, labour costs, equipment tracking and overall billing and costing justification.
Another construction giant that has chosen Ramco product is DLF Universal Ltd, India's largest builder and developer, and an industry trendsetter. The company has gone for Ramco Enterprise Series suite of applications, built on Ramco VirtualWorks. "We were impressed by Ramco Systems impeccable track record combined with an intelligent understanding of our business processes. Ramco Systems' ability to develop and implement real estate specific solution is an additional factor that helped us to choose them as our ERP partner," said Ramesh Sanka, Group CFO, DLF Universal Ltd. "Our ability to execute large & complex software projects on time & within budget matches exactly the need of the construction industry itself," says R.Shankar, Vice President, Middle East Operations, Ramco Systems.
About Ramco:
Incorporated way back in 1989 in India, Ramco Systems Limited is a global provider of Enterprise Solutions serving in 1,000 customer locations across 40 countries, representing over 70 industry segments with strength of more than 1800 professionals comprising software engineers and business analysts, operating out of 18 international offices located in USA, Germany, UK, Switzerland, Malaysia, Singapore, South Africa and India.
Its impressive profile of customers in the Middle East and Northern Africa region includes the National Bank of Oman, RAKBANK, Group 4 Securicor, Gulf Africa Petroleum Company, Schlumberger, Dubai Cable Company (Ducab), Alsalam Aircraft Company at Riyadh, Gulf Helicopters, etc. Ramco has built an enviable track record by completing large customer implementations on time and within budget.
Quotes : "Overall, Ramco e.Applications will mean faster access to reliable information that will drive more informed decisions. It all adds up to great service, high productivity, and cost efficiencies for our management." - Eugene Ho Guat Chin, Head, Group Management Information System, Ranhill.
© Construction World 2006
