Interactive Intelligence, a global provider of unified IP business communications solutions, has signed a reseller agreement with Alnafitha International, a market leader in information technology related solutions, products and services in Saudi Arabia.
As per the agreement, Alnafitha International will serve as the systems integrator and value-added Reseller of Interactive Intelligence, and through close collaboration will offer customers in Saudi Arabia Interactive Intelligence's business communications solutions for contact center automation, enterprise IP telephony, and business process automation.
Alnafitha International will also provide consultation, implementation, support, and custom development for the Interactive Intelligence solutions.
"Saudi Arabia has a fast-growing telecommunications market and has recently witnessed a tremendous demand for top-flight unified business communications solutions such as those provided by Interactive Intelligence," said Abdul Nasser Bangcola, country manager for Saudi Arabia at Interactive Intelligence.
Nasser said Alnafitha International has long been a leading systems integrator in Saudi Arabia, familiar with leveraging cutting-edge technologies for maximum market penetration.
As with Interactive Intelligence, Alnafitha International too is committed to providing software-only solutions which is what makes this partnership mutually beneficial, he added.
Commenting on the partnership, Othman Alahdal, regional manager central region at Alnafitha International, said: "We firmly believe that Interactive Intelligence's unique communications solution architecture will be widely adopted by customers in Saudi Arabia."
© Arab News 2011
