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Dubai: Emirates NBD has renewed its mailroom management contract with Emirates Post Group (EPG) to manage the bank's mailroom requirements across 148 branches. The three-year contract was re-awarded to EPG after a pitch involving leading courier companies.
Chief Commercial Officer of EPG Mr. Ibrahim Bin Karam said: "Emirates Post Group is delighted with Emirates NBD's decision to re-award its mailroom contract to us after evaluating bids from our competitors. EPG has been handling Emirates NBD's complex mailroom requirements since 2000, and this renewal of contract is a strong endorsement of our expertise and our advanced technological solutions. It reflects the high confidence the bank has in our capabilities."
Deputy General Manager of Emirates NBD,Ms. Elham Mohammed Ali,commented: "EPG has been a trusted service partner to Emirates NBD for over a decade and we are pleased to renew our relationship with them. As one of the largest banks in the UAEwith a significant customer basewe rely on partnersthat share our commitment to offering timely services and asuperiorcustomer experience."
A dedicated EPG team, led by a supervisor, handles the multiple requirements of the bank, including delivery of documents and parcels to customers and within the bank's branches as well as inter-departmental mail. In addition, EPG also manages the bank's ad-hoc domestic deliveries, printing of customer statements and postal deliveries.
The mailroom management system was designed and tailored by Emirates Post Group to enable Emirates NBD to send and receive the bank's internal and external mail in quickest possible time.
EPG's mailroom solutions are backed by extensive expertise and a nationwide network, with a focus on enabling major companies to outsource their mailroom management requirements and thus devote their energies to their core business.
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About Emirates NBD
Emirates NBD is a leading banking Group in the region. As at 30th September 2015, total assets were AED 390.4 Billion, (equivalent to approx. USD 106 Billion).The Group has a leading retail banking franchise in the UAE, with more than 220 branches and over 900 ATMs and CDMs in the UAE and overseas. It is a major player in the UAE corporate and retail banking arena and has strong Islamic banking, Global Markets & Treasury, Investment Banking, Private Banking, Asset Management and Brokerage operations.
The Group has operations in the UAE, Egypt, the Kingdom of Saudi Arabia, Singapore, the United Kingdom and representative offices in India, China and Indonesia.
The Group is an active participant and supporter of the UAE's main development initiatives and of the various educational, environmental, cultural, charity and community welfare establishments.
For further information, please visit: www.emiratesnbd.com
For further information please contact:
EPG Contact:
Corporate Communications,
Emirates Post Group, Tel: 04 2303145
Emirates NBD contact:
Ibrahim Sowaidan
Head - Group Corporate Affairs
Emirates NBD
Telephone: +971 4 609 4113 / +971 50 6538937
e-mail: ibrahims@emiratesnbd.com
ASDA'A Burson-Marsteller contact:
Hiba Moussa
ASDA'A Burson-Marsteller; Dubai, UAE
Tel: 971-4-4507600; Fax: 971-4-4358040
Email: hiba.moussa@bm.com
© Press Release 2015
