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· Customers can execute Dubai Land Department payment transactions online with smart options as well as through bank branches, ATMs and CDMs
· Innovative payments platform being developed by Network Intelligent Payment Solutions and Emirates Islamic
Dubai: Emirates Islamic, one of the leading Islamic financial institutions in the UAE, announced that it has signed an agreement with Dubai Land Department (DLD), to enable UAE residents to make payments for DLD transactions via an innovative new smart payment platform.
Under this agreement, Emirates Islamic - in collaboration with Network Intelligent Payment Solutions - will develop a comprehensive payments platform, which will allow Dubai Land Department customers to pay fees and process their payments via Emirates Islamic's branches in the UAE, in addition to the bank's ATMs, online banking and other payment channels. The customised solution has been developed to meet the specific requirements of the department's customers, to minimise waiting and processing time and increase overall efficiency.
Sultan Butti Bin Mejren, Director General, Dubai Land Department, said: "Our partnership with Emirates Islamic will not only help us to raise the level of customer satisfaction, it will also guarantee more convenience in all the services we provide. Moreover, this is another step for us to focus our efforts towards transforming all our services to 'smart transactions', in line with the Dubai Smart City initiative, as per the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai. Our customers will be able to take advantage of the smart payment systems to process their payments anytime, anywhere, without having to visit the DLD offices.
"This move is consistent with the 'Dubai Plan 2021', in support of Dubai's transformation into the world's smartest city through the development of smart services that people can use for their personal and professional requirements."
Commenting on the partnership, Jamal Bin Ghalaita, CEO, Emirates Islamic, said: "Emirates Islamic has established itself as an innovative financial institution that provides customers with state of the art smart banking services. Our partnership with the Dubai Land Department and Network Intelligent Payment Solutions is in line with our ongoing commitment to support 'Dubai Plan 2021', by contributing to the development of smart and innovative platforms that would make customers' lives easier when it comes to completing payment transactions. We have effectively leveraged technology to create smart banking services that suit the requirements of customers from all walks of life. We look forward to signing similar agreements with other entities and companies in the near future."
Lubna Al Sayegh, Managing Director of Network Intelligent Payment Solutions added: "Emirates Islamic and Network Intelligent Payment Solutions have come together as strategic business partners to provide government entities, large corporates as well as SMEs and end users with a fully integrated Omni platform that has more than 15 different innovative methods to offer 'smart payment services'. Inspired by the rapid evolution in the payment industry and with the aspiration to lead the UAE market, the cutting edge platform offers merchants as well as end users services that are beyond conventional payment processing as it completes the cycle with end-to-end solutions including frontline interface, processing, back-office operations, automation of processes till segregation, posting the full reconciliation cycle with a single view option from merchant Enterprise Resource Systems (ERP), that simplify and fully automate the process and reduce operational cost at the merchant's end."
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About Emirates Islamic:
Established in 2004, as Emirates Islamic Bank, Emirates Islamic opened its doors with the clear goal of offering discerning customers Islamic finance solutions. Combining the best in Shari'a compliant services with the strongest levels of customer care and efficiency, the bank has established itself as a major player in the highly competitive financial services sector in the UAE. Offering products and services developed in line with the highest ethical standards, Emirates Islamic gives customers the transparency they seek in a strong, honest financial partner.
Emirates Islamic offers a comprehensive range of products and services across the Personal, Business and Corporate banking spectrum. Its network has expanded to reach over 50 branches and more than 100 ATMs across the UAE. In the fast growing area of online and mobile banking, the bank has the reputation as an innovator, and was the first Islamic bank to launch a mobile banking app and the first bank in the Middle East to launch an App on the new Windows 8 mobile platform.
Emirates Islamic has received numerous accolades, both regionally and in the international arena, including recognition for "Best Islamic Bank, UAE" by two extremely prestigious publications, World Finance and CFI. In 2013, the bank was recognised as a "Superbrand 2013," and as the "Best Corporate Bank" in the UAE in 2013. In addition, it has also been recognised by Sheikh Mohamed Bin Rashid Business Award and Ethos Award for Best Islamic Bank for Customer Service in the UAE. These awards are recognition of the high levels of customer satisfaction as well as an acknowledgement of the bank's strong record of performance, growth and market leading banking practices.
For further information please visit www.emiratesislamic.ae
For queries, please contact:
Amina Al Zarooni
Media Relations Manager, Emirates Islamic
Tel: 971 4 4397430; Mob: 971 56 6405080
Email: AminaAlZarooni@emiratesislamic.ae
Tricia Rego | Hiba Moussa
ASDA'A Burson-Marsteller, Dubai, UAE
Tel: 971-4-4507600, Fax: 971-4-4358040
Email: tricia.rego@bm.com | hiba.moussa@bm.com
© Press Release 2015
