Daman now offers instant medical appointment bookings for members

Daman's insured members are now able to view real-time availability, book and manage doctor's appointments on their mobile phones

Daman now offers instant medical appointment bookings for members

Abu Dhabi:The National Health Insurance Company – Daman has partnered with the UAE’s home-grown instant doctor appointment booking platform, Okadoc, easily accessible for insured members via Daman’s mobile app.

This strategic partnership provides Daman’s Enhanced and Abu Dhabi Basic plan members hassle-free visibility of healthcare providers included within their policy network, and they can narrow down their search based on location, speciality, and language. With just a few clicks, patients can book an appointment, receive reminders, reschedule or cancel - all while on the move.

Rashed Al Neyadi, Executive Director of Information Technology at the National Health Insurance Company - Daman, commented: “Booking and managing doctors’ appointments has never been easier through this new partnership. We strongly believe that smart, app-enabled technologies are the future of the healthcare industry. By leveraging our 15 years’ worth of local and international expertise, and being open to work with innovative partners, such as Okadoc, we are well positioned to level-up and set industry standards.   

“We are proud of our track record of delivering exceptional digital experiences for our members which forms part of our strategy of focusing on innovation and empowering our employees to be creative and innovative in every area of their work, and we feel self-services is a natural extension of our smart services,” added Al Neyadi.

Fodhil Benturquia, CEO and Founder of Okadoc, added, “Delivering a seamless patient experience starts from booking a doctor’s appointment in a hassle-free manner. Accessibility to healthcare services online helps patients stay better connected and makes them feel more in control of their time. Our strategic partnership with Daman marks the first of many such collaborations with insurance providers. The fact that the first was with UAE’s leading insurance provider makes it that much more exciting. With this partnership, we have reached out to the patients wherever they are, on desktop or mobile applications, the healthcare provider’s application or as is the case now, with the healthcare insurance provider’s application.”

At the launch, more than 50% of the most preferred network of hospitals and doctors for Daman members have already signed up for the direct appointment booking via Daman’s app, a number which is growing by the hour. This includes Health Plus Clinic, Mediclinic, and Medcare Hospitals. Healthcare providers in the Daman network, who are not on Okadoc’s platform today, can sign up to the service, free of charge, to ease the process of booking Daman’s members appointment through the applications and benefiting from the platform.

Daman members are encouraged to download the Daman’s mobile application through both iOS and Android.


About National Health Insurance Company – Daman

The National Health Insurance Company – Daman is the UAE’s leading health insurer providing comprehensive health insurance solutions to 2.5 million members in the UAE.

Daman is part of ADQ, one of the region’s largest holding companies with a diverse portfolio of major enterprises spanning key sectors of Abu Dhabi’s diversified economy. ADQ owns 80% of Daman’s shares with the remaining 20% owned by Munich Re who is also a strategic partner.

Daman, a pioneer in health insurance, drives innovation through a combination of state-of-the-art technology and healthcare-related expertise offered by a highly skilled and knowledgeable workforce. Members benefit from added value through unique offerings such as the disease management programmes. Daman provides a 24/7 customer call centre and medical services authorisation team who are in direct contact with Daman’s network of around 3,000 medical facilities. The company also provides a diverse range of digital services that are unmatched in the UAE.

Daman has set high standards in the health insurance industry and has been awarded a number of internationally recognised awards and quality-focused certifications in a relatively short span of time.

About Okadoc:

Okadoc is a leading health-tech company with a mission to better the healthcare experience for all. It is the region’s first instant online appointment booking platform that seamlessly connects healthcare providers with their patients. 

Part of HUB71 - Abu Dhabi’s global tech ecosystem, Okadoc was named Arabian Business Start-up of the Year and Healthcare Innovator of the Year at the Entrepreneur Magazine’s Agility Awards.

Patients can use Okadoc.com to find doctors across 60+ specialities who accept their insurance, instantly book appointments online for an in person or video consultation, receive reminders, reschedule, cancel or even request earlier availability online.

Okadoc provides a fully interoperable solution that integrates with hospital and clinic management systems. It helps healthcare providers reduce 'no-shows', optimise their bookings, offer online video consultations, attract and engage new patients. 

Media Contacts
Matt Wickens
Four Communications

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