Mazoon Electricity Company, a major provider of electricity services in Oman, has announced the launch of its prepaid electricity meter service, Siraj.
The move is aimed at boosting energy awareness and allowing consumers and keep track of consumption, said Mazoon Electricity in its statement.
‘Siraj’ prepaid electricity service facilitates prepayment and keeps track of consumers’ credit balance, it stated.
Through the user-friendly system, customers can purchase recharge tokens from multiple payment channels available across the country. The minimum value of the credit token available is RO1 ($2.5).
These easy and convenient channels allow consumers to buy recharge tokens 24/7, it said.
All Mazoon Electricity account holders are eligible for the prepaid service except for those who come under the ‘Cost Reflected Tariff’ scheme.
The main advantages of using ‘Siraj’ is that customers can easily monitor and manage their consumption. Additionally, prepaid help consumers practice sustainable energy usage. Moreover, ‘Siraj’ is environmentally friendly since it does away with printed bills, it added.
‘Siraj’ service has been programmed in such a way that it be avilable throughout the weekdays from 4 pm to 9 am, and during the weekend from Thursday 4pm to Sunday 9am, said a company spokesman.
"Anticipating emergencies, Siraj is configured not to shut down even when the credit balance is zero. One can consume electricity until the balance in the meter reaches -RO2," he stated.
"In case if there are any arrears in the postpaid account, the customer will still be eligible for transferring the same to his prepaid account through agreed payment plan," he added.-TradeArabia News Service
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