Ooredoo Kuwait raises the bar of digital services with the launching of its "Shamel Pro"

The hard work of Ooredoo's team has paid off as they have proudly stated that they gained more than 1,000 new "Shamel Pro" customers in the first two days of its launching

  

The all-new “Shamel Pro” creates the best-in-class customer experience with its three different plan benefits and customers can enjoy the unlimited benefits starting today

Kuwait, Kuwait City: Ooredoo Telecom, the first to introduce innovative digital services in Kuwait, launched its all-new “Shamel Pro” on Monday, 19 October 2020. The launching event took place at Ooredoo’s headquarters, at Ooredoo Tower, Kuwait City.

The hard work of Ooredoo’s team has paid off as they have proudly stated that they gained more than 1,000 new “Shamel Pro” customers in the first two days of its launching. Ooredoo Kuwait never ceases to amaze its customers with its constant captivating products and services, and “Shamel Pro” takes Ooredoo’s digital customer experience to the next level through its three different plans that were designed and built around the needs and passions of the local consumer market be it travelling, gaming or entertainment.

The launching event showcased Shamel Pro’s innovative features, as well as kept the guests entertained with engaging activities and complimentary gifts such as; latest devices, digital services vouchers, Huawei routers, Arlo cameras, and more.

At the “Shamel Pro” launch event, officials from Ooredoo Kuwait including Abdulaziz Al-Babtain – Chief Executive Officer; Tapan Tripathi – Chief Marketing Officer; Mijbil Alayoub – Senior Director, Corporate Communications; – Yousef Al-Shallal – Director of Marketing; and Fatemah Dashti – Senior Manager, Corporate Communications, gave the attendees insights and information on the all-new “Shamel Pro”, including its three different plans; Shamel Pro 25, Shamel Pro 35, and Shamel Pro 45, and their unlimited benefits.

Starting at KWD 25, “Shamel Pro” features various benefits including; getting the latest devices, enjoying premium numbers, allowing flexible device installments in which customers can choose the installment period ranging from 3 to 36 months, no Pay-As-You-Go (PAYGO) charges in which extra charges will not be applied when customers exceed local talk time and SMS usage of their base plan, purchasing any device on cash at the best price in the country, and more. “Shamel Pro” will be available to both new and existing Ooredoo Kuwait customers with monthly plans starting at just KWD 25 for non-stop 5G internet, non-stop local calls and roaming internet, and up to KWD 720 gift from “Shamel Pro” partners including; Anghami, STARZPLAY, OSN, and other trending digital services vouchers.  

“Our aim as Ooredoo is to become the leading integrated communications provider in Kuwait catering to all customers’ needs and with the launching of “Shamel Pro”, we take yet another step towards leading innovation” said Abdulaziz Al-Babtain, Chief Executive Officer – Ooredoo Kuwait.

“Adopting new innovative strategies that deliver the ideal digital experience is the road ahead in delivering an effective and efficient customer experience. Indeed, creating value for our customers is a key success factor for us at Ooredoo” Al-Babtain added.

Beyond entertaining guests, the launching day showcased Ooredoo’s commitment and ability to deliver the brand promise of “enriching people’s digital lives”. Ooredoo keeps creating and improving its products and services based on customers’ changing demands, delivering personalized online services and optimal product portfolios.

Customers can view Ooredoo’s products, services, and exclusive offers and their subscription data online through the MyOoredoo application and the company official website www.Ooredoo.com.kw in addition to contacting the call center through 121 around the clock for all enquiries and services.

About Ooredoo Kuwait:

Ooredoo Kuwait was established in December 1999 as the second operator in the country. Today, Since then, the company offers mobile, broadband internet and corporate managed services tailored to the needs of customers and businesses. The company operates number of telecom operators in the region: Ooredoo Algeria, Ooredoo Tunis, Ooredoo Maldives, and Ooredoo Palestine. Ooredoo Kuwait is a member of the international Ooredoo Group based in Doha, Qatar.

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