Mandarin Oriental Hotel Group appoints Chief Commercial Officer

Prior to joining Mandarin Oriental, Joanna spent 12 years at Google in general management and sales leadership roles

  
Mandarin Oriental Hotel Group appoints Chief Commercial Officer

Mandarin Oriental Hotel Group has announced the appointment of Joanna Flint as Chief Commercial Officer from 1 April 2021.

The newly created role will oversee the development and execution of the Group’s commercial strategy while also taking executive responsibility for all aspects of Mandarin Oriental’s customer experience. Joanna will take over the responsibilities of Chief Marketing Officer, Jill Kluge, who retires from Mandarin Oriental in September 2021.

Prior to joining Mandarin Oriental, Joanna spent 12 years at Google in general management and sales leadership roles, most recently as Managing Director - Global Partner Business, with responsibility for industry go-to-market and commercialisation for Google’s media and technology partners in Asia Pacific. Prior to Google, she was Principal Consultant at Ogilvy Asia Pacific. This followed a decade in the travel industry leading global eCommerce, CRM and customer service transformation programmes for Singapore Airlines and British Airways.  

Commenting on the appointment, James Riley, Group Chief Executive said “We are delighted to welcome Joanna to Mandarin Oriental. Her global leadership skills, digital expertise and understanding of customer behaviour will strengthen our ability to innovate and enhance our position as a leader in the luxury market.”

He added, “I would also like to thank Jill for an incredible 30 years of service. She has been instrumental in the growth and global awareness of our brand, particularly in devising our “Fan” campaigns. I am delighted that she will continue with the Group as Brand Advisor.”

Commenting on her new role, Joanna said, “It is a privilege to join Mandarin Oriental at such an important time; a brand I’ve always admired for service excellence and luxury.  This opportunity is boundless, and I’m excited to return to the travel industry to work with our colleagues and partners around the world to shape the Group’s future for our customers”.

About Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 34 hotels and seven residences in 24 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.

Photography of Mandarin Oriental is available to download in the Photo Library of our Media section, at www.mandarinoriental.com.  Further information is also available on our Social Media channels.

Send us your press releases to pressrelease.zawya@refinitiv.com

© Press Release 2021

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.

More From Press Releases