|18 March, 2018

Expo 2020 Dubai to optimize participant and visitor experiences with next-generation of digital applications deployed by Accenture

Expo 2020 Dubai went live with SAP S/4HANA in only seven months.

Expo 2020 Dubai to optimize participant and visitor experiences with next-generation of digital applications deployed by Accenture

DUBAI, United Arab Emirates – Accenture (NYSE: ACN), in collaboration with SAP (NYSE: SAP), has implemented SAP S/4HANA® for Expo 2020 Dubai to provide Expo 2020 Dubai with a foundation for data-driven insights, from visitor preferences to sustainability.

The new digital platform transforms back-office and visitor-facing capabilities for the global mega event, which is expected to host 25 million visits over 6 months from October 2020.

Expo 2020 Dubai went live with SAP S/4HANA in only seven months. SAP S/4HANA is a real-time enterprise resource planning suite for digital business, built on an advanced in-memory platform, SAP HANA®, and offers a personalized, consumer-grade user experience with SAP Fiori®. The new platform will allow Expo 2020 Dubai to better source its needs, manage financials, and enlist talent instantly and seamlessly. The platform will later support visitor-facing capabilities that can transform the experience for millions of visitors from around the world.

“Expo 2020 Dubai will provide a platform where people from around the world can come to experience innovative and exciting technology,” said Mohammed Al Hashimi, senior vice president Information and Communication Technology at Expo 2020 Dubai. “This digital platform will provide Expo 2020 Dubai with a fully integrated real-time business solution to optimize Expo’s processes, increase productivity and reduce turnaround time.”

Gerardo Canta, Accenture’s Communications, Media & Technology lead for the Middle East and Turkey, said: “Data has the power to disrupt by shining a light on new insights that can improve the visitor experience for Expo 2020 Dubai. Our work with Expo 2020 Dubai and SAP is built on innovative ideas and solutions that will not only help make internal processes more effective, but also uncover new opportunities to attract visitors and amplify their experiences on-site.”

“Expo 2020 Dubai will have a real-time digital core, with the streamlined technology infrastructure that can drive innovation and deliver unique participant and visitor experiences,” said Hoda Mansour, Executive Sponsor of Expo 2020 Dubai at SAP, the event’s Premier Innovative Enterprise Software Partner. “SAP S/4HANA can connect to big data, the Internet of Things and business networks – enabling innovations such as autonomous vehicles, smart mobile networks, and digital payments across the Expo 2020 Dubai site.”

Accenture’s collaboration with SAP is fast-tracking Expo 2020 Dubai to deliver innovations that help enable a world-class experience and support growing customer demands. For example, the finance, procurement and human resources processes across the Expo 2020 Dubai organization have been modernized and integrated on to a single platform, bringing increased speed and agility to operational productivity. In addition, the newly integrated environment will link the finance and procurement departments with various external entities, such as banks and government agencies, ensuring a smooth flow of data.

-Ends-

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

About SAP

As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 365,000 business and public-sector customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com. Follow SAP on Twitter: @SAPMENA.

About Expo 2020

Expo 2020 Dubai is guided by the belief that innovation and progress are the result of people and ideas combining in new ways. For six months from 20 October, 2020, Expo aims to bring together 180 countries and millions of people to celebrate human ingenuity: ‘Connecting Minds, Creating the Future’.

  • During the six months from 20 October, 2020 to 10 April, 2021, we expect millions of people to visit Expo
  • About 70 percent of all visitors are anticipated to come from outside the UAE – the largest proportion of international visitors in Expo history
  • We aim to create and deliver an inclusive and global Expo with more than 200 participants, including nations, multilateral organisations, businesses and educational institutions
  • Expo 2020 also has an ambitious volunteer programme, which aims to include more than 30,000 volunteers from a wide range of ages, nationalities, cultures and backgrounds
  • The Expo site covers a total of 4.38 sqkm, including a 2 sqkm gated area. It is located adjacent to Al Maktoum International Airport in Dubai South
  • Expo 2020 Dubai is the first World Expo to take place in the MEASA (Middle East, Africa and South Asia) region

Visit: www.expo2020dubai.com

Follow: Twitter: @expo2020dubai | Facebook: @Expo2020Dubai | Instagram: expo2020dubai

About World Expos

In 1851 the Crystal Palace was the centrepiece of London’s Great Exhibition – the first World Expo. It celebrated the man-made industrial wonders of a rapidly changing world. Architecture, contents and a theme, ‘Industry of All Nations’, coalesced to create a big idea of nations meeting nations in shared technological and commercial progress. In more recent years, participants in World Expos, including governments, international organisations and companies, have gathered to find solutions to universal challenges and to promote their achievements, products, ideas, innovations, their national brand, and their nations as destinations for tourism, trade and investment.

World Expos are held under the auspices of the Bureau International des Expositions (BIE), the intergovernmental organisation responsible for overseeing and regulating international exhibitions (‘Expos’) and for fostering their core values of Education, Innovation and Cooperation . Today, four types of Expos are organised under the BIE’s auspices: World Expos, Specialised Expos, Horticultural Expos and the Triennale di Milano.

For Accenture/ SAP media enquiries, please contact:

Theodore Halabi, Accenture, +971 50 662 7053, theodore.halabi@accenture.com

Husain Al Tamimi, SAP +971 56 6811641, husain.tamimi@sap.com

Claire McPeak, SAP, +971 4 330 1777, c.mcpeak@sap.com

For Expo 2020 Dubai media enquiries, please contact:

Jon Bramley
Director – Editor-in-Chief (English)
Email: jon.bramley@expo2020.ae   
Tel: + 971 52 757 9993
P.O. Box 2020, Dubai, UAE

© Press Release 2018

More From Press Releases