Dubai World Trade Centre partners with Imdaad for five-year Expo Village TFM services contract

A dedicated team of 165 technical and cleaning staff will be deployed to serve an area of around five million square feet

L-R - Mahir Julfar, EVP, Venue Services Management, DWTC, and Mahmood Rasheed, COO, Imdaad

L-R - Mahir Julfar, EVP, Venue Services Management, DWTC, and Mahmood Rasheed, COO, Imdaad

Dubai: Dubai World Trade Centre (DWTC) the developer of Expo Village, the official residential community of Expo 2020 Dubai, has contracted Imdaad, the Dubai-based group of companies, to provide Total Facilities Management (TFM) services at Expo Village.

The five-year contract will cover a total area of around 4,892,040 sq. ft. across the Expo Village, where the participants of Expo 2020 Dubai will be staying.

The agreement was signed by Mahir Abdulkarim Julfar, Executive Vice President, Venue Services Management, Dubai World Trade Centre, and Mahmood Rasheed, Chief Operating Officer (COO) of Imdaad, at a ceremony held at DWTC yesterday. Under the agreement, Imdaad will deploy a dedicated team of 165 technical and cleaning staff to deliver a wide range of FM services across the residential, commercial, and community facilities of Expo Village. Imdaad will provide soft FM services such as general cleaning, swimming pool cleaning, and water tank disinfection and cleaning, as well as hard FM services including MEP, civil work, and infrastructure services.

Mahir Abdulkarim Julfar, Executive Vice President, Venue Services Management, Dubai World Trade Centre, said: “Through the Expo Village development, Dubai World Trade Centre is playing a crucial role in delivering the infrastructure needed to support Expo 2020 Dubai. Expo Village has already begun to welcome event participants, and DWTC is delighted to strengthen its partnership with Imdaad to serve the Expo Village and deliver the highest possible levels of service to participants. For several years, Imdaad has been supporting our various facilities with its advanced capabilities, flexibility, and service standards.

“Our five-year partnership with Imdaad reflects our commitment to ensuring the sustained operations of the Expo Village, which will transition post Expo 2020 to meet the anticipated future demand of District 2020.”

Commenting on the agreement with DWTC, Mahmood Rasheed, COO, Imdaad, said: “We are proud to have won this contract to provide safe, hygienic, and effective services across Expo Village. This win is among our milestone achievements in the recent past and it gives us a unique opportunity to demonstrate our industry-leading capabilities besides strengthening our relationship with DWTC.”

Elaborating on Imdaad’s experience, skills, and preparedness to deliver comprehensive FM services to large-scale projects such as the Expo Village, he added: “Imdaad's extensive experience and the professionalism of our staff will ensure that the Expo Village conforms to the highest standards of safety, cleanliness, and efficiency, at all times.  We are confident that our team will be able to meet the expectations of the international delegates from diverse backgrounds attending the mega event.”

Located on the Sheikh Mohammed Bin Zayed (E311) Road, directly adjacent to the Expo 2020 Dubai site, the Expo Village is the official residential community that will accommodate the participants of Expo 2020 Dubai. It is situated close to the Al Maktoum International Airport and provides easy access to Dubai’s fastest-growing commercial corridors. The Expo Village has several clusters of residential units, ranging from studios to 4-bedroom apartments with podium parking, in addition to a wide range of retail outlets and community amenities.


About Imdaad:

Imdaad is a Dubai-based group of companies that provides integrated, sustainable facilities management services that enhance operational efficiencies of physical assets. Established in 2007, the company is headquartered in Dubai with site offices and branches across the UAE, including Abu Dhabi. Imdaad's suite of complete turnkey solutions includes Integrated FM, Hard FM, and Home-Pro, as well as Environmental Services such as solid waste and wastewater management and power rentals. In addition, Imdaad’s intelligent platform for facilities management, Imtedaad, provides real-time insights on the performance and trends of interconnected assets and ecosystems to offer recommendations for predictive maintenance and corrective actions. Owing to its personalized business model that is based on providing cost-effective and sustainable services, Imdaad has grown to become the partner of choice for customers within the UAE and across the GCC. The company's multi-cultural workforce comprises more than 7,000 skilled employees, representing 37 nationalities.

For more information, please visit 

About Expo Village:

Developed by Dubai World Trade Centre and the official residential community of Expo 2020 Dubai, Expo Village is a mixed-use development located on the Sheikh Mohammed Bin Zayed (E311) Road, directly adjacent to the Expo 2020 Dubai site with both the Dubai Expo 2020 Metro Station and the Dubai Exhibition Centre within short walking distances. Connected to the 37,000-square-metre Expo Park with landscaped gardens, Expo Village’s 2,273 residential units range from studio to 4-bedroom apartments with all four residential community clusters containing a range of amenities, including equipped gymnasiums, dedicated adult and children’s pools and play parks and landscaped gardens.             

Send us your press releases to

© Press Release 2021

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.

More From Press Releases