• It contributes to establishing Dubai CommerCity’s position as an innovation centre

Dubai, United Arab Emirates : Dubai CommerCity, the first and leading e-commerce free zone in the region has signed a strategic Memorandum of Understanding (MoU) with Mashreq, one of the leading financial institutions in the UAE. The MoU aims to offer Small to Medium Enterprises (SME) with the ideal ecosystem for setting up their e-commerce business, through providing them with access to Application Programming Interfaces (API) integration and banking services through Mashreq’s exclusively digital business banking platform, NEOBiz.

As part of the MoU, e-commerce businesses will be able to utilise Mashreq's NEOBiz platform, enabling them to open bank accounts in a rapid and efficient manner, as well as receive assistance from Mashreq’s dedicated team of experts. The MoU will also provide e-commerce businesses and SMEs with discounted access to accounting packages, cloud infrastructure, digital tools and a suite of mobile point-of-sale solutions, payment gateways and software systems such as ZohoBooks, Microsoft Office and AWS, to scale their business and propel its growth.

DeVere Forster, Chief Operating Officer at Dubai CommerCity, said: “We are proud to be signing a strategic MoU with Mashreq, who will be providing e-commerce businesses at Dubai CommerCity with access to their advanced digital banking platform, facilitating the process of setting up their business. This partnership contributes to establishing Dubai CommerCity’s position as an innovation centre that supports entrepreneurs and SMEs to grow their business and expand their brand’s exposure in the region.

“At Dubai CommerCity, we always ensure providing our customers with a unique ecosystem where they can access advanced solutions, packages, and services that support their growth,” added Forster.

Vikas Thapar, Head of Business Banking and NEOBiz at Mashreq Bank, said: “We are pleased to be a part of Dubai CommerCity’s innovation ecosystem and support the growth of SMEs, who play an instrumental role in supporting the national economy and enabling job creation. As part of our strategic partnership, Mashreq will provide Dubai CommerCity’s SMEs and e-commerce start-ups with a robust portfolio of banking and financial solutions, allowing them to focus on kick-starting and scaling up their businesses.”

One of the UAE’s best performing banks for five decades, Mashreq provides various services including retail banking, asset management, and investment banking. Mashreq has five subsidiaries, including Mashreq Neo, Mashreq NEOBiz, Mashreq Al Islami, Mashreq Capital, and Mashreq Securities.

Dubai CommerCity is the first and leading free zone dedicated exclusively to e-commerce. With an area covering 2.1 million square feet and an investment of around $1 billion, it is uniquely designed to support new and existing e-commerce businesses across the MENA region. Dubai CommerCity includes state-of-the-art offices, as well as warehousing and last-mile delivery services. With its world-class infrastructure, the free zone provides flexible office sizes and scalable fulfilment centres, which offer various dedicated solutions for e-commerce businesses.

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About Dubai CommerCity

Dubai CommerCity is the first and leading free zone dedicated exclusively to e-commerce. With an area covering 2.1 million square feet and an investment of around $1 billion, it is uniquely designed to support new and existing e-commerce businesses across the MENA region.

Dubai CommerCity is divided into three clusters, each with its innovative design. The Business Cluster is home to modern landscaped buildings with Grade A premium offices; the Logistics Cluster, which consists of state-of-the-art dedicated and multi-client warehouse units with scalable pay-as-you-go pricing models; and the Social Cluster houses restaurants, cafes, exhibition halls, and events.

In addition to the offices and warehouses, Dubai CommerCity can offer a full turnkey one-stop-shop e-commerce solution of support and services to enable brands and retailers build and launch an online store in as short and optimal time as possible, something that is now a priority due to the ongoing pandemic and the increasing growth of customers moving to purchase online. 

About Mashreq

One of the UAE’s best performing banks for five decades, Mashreq is a leading financial institution with an expanding footprint across the Middle East. We have international offices in Europe, Asia, Africa and the US, and a strong presence in the financial capitals of the world.

As the oldest bank in the UAE, our journey can be traced back to humble beginnings in 1967, followed by periods of rapid growth and strategic expansion. Throughout our history, Mashreq has differentiated itself by pioneering new-to-market concepts and launching unique products and services. 

Our innovative approach sets us truly apart, it also continues to win us numerous awards and accolades across all fields including digital banking, the most recent were: Market Leader by Euromoney Cash Management Survey  in UAE for Corporates and in the Middle East and Africa for the Financial Institutions, Market Leader by Trade Finance Survey in the UAE and Middle East, Middle East Best Digital Bank by Euromoney Regional Awards for Excellence, the Most Innovative Consumer/Corporate Digital Bank in the UAE and Best Bank in the UAE by World's Best Bank Awards by Global Finance, Most Innovative Bank in the Middle East by EMEA Finance and many others. 

For media enquiries, please contact:
Rana AlBorno                                                  
Public Relations, Mashreq                                             
Tel: 04 –6083629                                              
Email: RanaAlb@mashreq.com 

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