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• Healthcare institution the first hospital in GCC to receive the honour.
• Launched "Zero Defect, Zero Tolerance" campaign to promote higher quality standards of care.
RAK - RAK Hospital, a premier healthcare facility located in Ras Al Khaimah, has bagged the prestigious Mohammed Bin Rashid Al Maktoum award for quality care and business performance excellence in the healthcare services sector. This makes RAK Hospital the first healthcare facility throughout the GCC to receive the coveted award. The Mohammed Bin Rashid Al Maktoum Business Awards (MRM Business Award) recognize and reward firms that contribute to the UAE's economic development.
"We are extremely proud of our achievement and would like to thank the rulers of the nation for recognizing our efforts. The fact that we are the 1st healthcare facility in the 8 year history of the awards makes it even more special. RAK Hospital strives to provide the very best by combining the highest quality of personalized patient care together with exceptional hospitality. Our approach to healthcare is holistic with hospitality is ingrained as a core value in the team offering exceptional quality treatment with highest standards of hospitality at an affordable price", said Dr. Raza Siddiqui, Executive Director of RAK Hospital and CEO Arabian Healthcare Group.
"In line, with our vision of promoting a culture of excellence and quality care, we have launched "Zero Defect, Zero Tolerance" campaign which is aimed at achieving zero tolerance for human errors. Our robust policies, procedures and systems have helped us achieve the objectives. Patient safety and care are of prime importance and we take that very seriously. We have a track record of achieving almost 100% patient satisfaction, which in itself testimony of our strict quality measures", added Dr. Raza.
RAK Hospital ranks among the few luxury hospitals in the world that seamlessly blends premium hospitality with world-class healthcare. RAK Hospital is an 80 bed multi-specialty private hospital founded in 2007. Since its opening five years back, it has grown at a steady pace year on year, and have seen over 30 percent more growth this year compared to last year. Recognized by the Joint Commission International (JCI) Accreditation and Swiss Leading Hospitals Accreditation, RAK Hospital highly emphasizes on the quality of the comprehensive medical services and patient safety. RAK Hospital aims to provide international quality health care with highly qualified medical staff and skilled nursing care by redefining the standards of excellence in patient care with premium hospitality. Hospital's vision is to position Ras Al Khaimah as a premium quality health care destination for the local & regional community with international accreditation standards.
It is a hospital, but doesn't look like one. This is how RAK Hospital is often described by Raza Siddiqui, CEO of Arabian Healthcare Group, and the man behind a healthcare project that has made a mark in the UAE, and the region, for offering superior and personalised healthcare services. The grand vision of HH Sheikh Saud Bin Saqr Al Qasimi for Ras Al Khaimah, RAK Hospital is best known for promoting medical tourism in the region.
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About RAK Hospital
Just an hour away from the Dubai International Airport, RAK Hospital caters to a large number of patients that flock to the UAE for cost-effective and reliable medical care. Since its inception in 2007, the Hospital has played a pivotal role in strengthening UAE's position in the field of medical tourism. RAK Hospital has over 70,000 registered patients, more than 70 doctors, and 300 nurses and support staff. The campus includes a top-line spa, state-of-the art diagnostic facilities, surgical programmes, operation theaters, cardiac labs, a stroke unit, and rehabilitation programmes.
RAK Hospital has also forged several strategic alliances with leading healthcare institutions across the world. Its partners in excellence include Apollo Hospitals, Fortis Escorts Heart Institute, LV Prasad Eye Institute, and Medfort Vision Care amongst others. With a number of centers of excellence and areas of specialization including a fully equipped Neurosurgery and Spine Centre, Orthopedics and Joint Replacement Surgery, Neurosurgical services, services related to Cardiac Surgery and Interventional Cardiology, and Minimal Invasive Surgical procedures, the hospital caters to a large number of patients. It also has Department of Aesthetic, Plastic and Reconstructive surgery and a spa, offering a range of relaxing services, therapies, massages and body treatments aimed at increasing your overall wellness.
Expanding its horizon further, the hospital has recently added an Eye Care Centre to its medical facility - making it the first and only dedicated eye speciality centre in the entire Northern Emirates to work on prevention of blindness while offering comprehensive patient care, slight enhancement and rehabilitation services along with high-impact eye health programmes. It is the latest addition to its centres of excellence that deal with other major health diseases and issues. Broadening its reach the RAK Hospital has opened representative offices in countries such as Iraq, Afghanistan, Ethiopia and Nigeria, and plans to open more such offices in Russia, Pakistan, Kenya and Uganda.
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© Press Release 2015
