Amman, October 16 2012

In line with its mission to pursue more growth opportunities, George Abuzeid & Co. deployed Microsoft Dynamics AX 2012, an end-to-end effective enterprise resource planning (ERP) system that helped George Abuzeid & Co. deliver integrated business processes, optimized inventories, greater customer responsiveness and better decision-making.

Anton Abuzeid, General Manager (Auto Spare Parts), George Abuzeid & Co., stated "We were searching for an effective enterprise resource planning system that was in line with our plans to expand our business in Jordan and abroad. We felt that with the right tools, there were opportunities for growth that we could take advantage of."

He added, "The deployment of Microsoft Dynamics AX 2012 led to significant benefits including providing us with an ideal scalable platform that supports our growth opportunities. With 120 staff across four offices in Jordan we are now able to see what goes on in all parts and functional areas of the business, using just one system. We can also distribute stocks from the main warehouse to the branches without increasing total inventory, and we are able to produce 50% more orders per week."

Esmaeel Awaisat, GA ERP Project Manager, stated, "We were very careful with our ERP selection since many of our competitors reported major problems with their ERP solutions as they were missing key functionalities and were difficult to integrate."

Zeid Shubailat Acting Country Manager, Microsoft Jordan, stated, "With over 40,000 items distributed to more than a thousand customers and with over a thousand customer calls received each day, George Abuzeid & Co. now knows what goes in different parts of its business, can keep track and optimize its inventories, deal with customers fast and responsively and place procurement orders accurately and efficiently. With Microsoft Dynamics AX 2012, Microsoft is redefining how business solutions empower people for greater success, predict potential issues and opportunities, and enable organizations to expand the possibilities for competitive advantage."

Atallah Yousef Business Development Director at Pavilion IT, stated, "George Abuzeid & Co. has a dynamic and complex business environment that required intensive business and application expertise, and close cooperation with Abuzeid's team to turn its most challenging industry requirements into a streamlined business process that can be effectively mapped into MS Dynamics AX2012 application functionality. Pavilion IT relied on the expertise of its team and their vast knowledge of Microsoft Dynamics AX to meet the challenges presented and address them successfully. Also, being the first Microsoft customer in Jordan to implement Microsoft Dynamics AX2012 just a few months after its release was also a big challenge, yet again, Pavilion IT proved to George AbuZeid management that their confidence was well placed."

Empowering people to anticipate and embrace change, Microsoft Dynamics AX is the complete ERP solution for enterprises providing a purpose-built foundation across five industries that include manufacturing, distribution, retail, services and the public sector. Microsoft Dynamics AX 2012 offers organizations with the opportunity to become more agile, so they can adapt quickly to change, expand into new markets, and develop innovative products and services.

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About Microsoft
Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

About George Abuzeid & Co
George Abuzeid & Co. was established in 1949 as auto spare parts importers and wholesalers. Since then, the company acquired an excellent reputation in both the local and foreign markets. George Abuzeid & Co., a family enterprise, developed and expanded its activities in the field of auto spare parts and office furniture over the past 57 years. The company now employs 120 staff across four offices in Jordan.

About Pavilion IT
Pavilion IT is a leading Jordan-based Microsoft Business Solutions Partner that provides consultations, solutions implementation and support services to clients using best-in-class technology. Its head office is in Amman Jordan and it also has an operational office in Doha, Qatar. Pavilion IT has worked on large-scale Microsoft Dynamics AX implementation projects across different regions and has the expertise to deal with distinct local, cultural and regulatory environments. It also has a structured process for scoping, planning and executing Microsoft Dynamics AX, Microsoft Dynamics CRM and Microsoft SharePoint projects. The company has worked with customers in the manufacturing, distribution, construction, project management and financial investment sectors.

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© Press Release 2012