05 August 2006
MUSCAT -- Oman Air, Oman's national carrier, has launched e-ticketing services at Thiruvananthapuram station, in Kerala, after implementing the use of its own departure control system called Airport Check-in System/International (ACSI), with full weight and balance.
The successful cutover means that Thiruvanantha-puram Airport is now connected directly to the full suite of passenger service systems.
The cutover was initiated on July 21, and the first flight processed through the new system was WY 816 from Thiruvananthapuram to Muscat.
Oman Air is among the first group of international carriers to utilise this new functionality in Thiruvananthapuram.
Hamood Al Bahlani, Oman Air divisional manager services delivery (DMSD), stated: "Oman Air management, in its endeavour to compile services all along with the company's commercial ambitious plans, has endured many agreements, to introduce several new systems and programmes provided by Sabre, an internationally-renowned company specialising in airline solutions, including e-ticketing and internet booking.
"Thiruvananthapuram station is the ninth on Oman Air's ACSI automated network, whereby the system will be implanted at all Oman Air's destinations. It is worth mentioning that Oman Air has become one of the first Saber airline solutions customers in the Middle East, to implement e-ticketing successfully.
"The ACSI system provides customers with an enhanced level of services and increases operational efficiency. It advances passenger's check-in processing through check-in facilities to onward destinations, including electronic ticketing. Hence this will improve the total passenger experience on Oman Air.
"The professional manner in which Thiruvanantha-puram and Muscat staff, throughout their close cooperation with Indian Airlines, handled the cutover, and greatly contributed to its success.
"Thiruvananthapuram has now joined other Oman Air stations (Muscat, Salalah, Dubai, Cairo, Mumbai, Chennai, Kuwait and New Delhi), in applying e-ticketing.
"Oman Air is targeting to achieve 100 per cent ET by December 31, 2006, while it is an IATA mandate to be achieved by end December 2007. Hyderabad is the next destination due for cutover by end-August 2006," Hamood Al Bahlani concluded.
MUSCAT -- Oman Air, Oman's national carrier, has launched e-ticketing services at Thiruvananthapuram station, in Kerala, after implementing the use of its own departure control system called Airport Check-in System/International (ACSI), with full weight and balance.
The successful cutover means that Thiruvanantha-puram Airport is now connected directly to the full suite of passenger service systems.
The cutover was initiated on July 21, and the first flight processed through the new system was WY 816 from Thiruvananthapuram to Muscat.
Oman Air is among the first group of international carriers to utilise this new functionality in Thiruvananthapuram.
Hamood Al Bahlani, Oman Air divisional manager services delivery (DMSD), stated: "Oman Air management, in its endeavour to compile services all along with the company's commercial ambitious plans, has endured many agreements, to introduce several new systems and programmes provided by Sabre, an internationally-renowned company specialising in airline solutions, including e-ticketing and internet booking.
"Thiruvananthapuram station is the ninth on Oman Air's ACSI automated network, whereby the system will be implanted at all Oman Air's destinations. It is worth mentioning that Oman Air has become one of the first Saber airline solutions customers in the Middle East, to implement e-ticketing successfully.
"The ACSI system provides customers with an enhanced level of services and increases operational efficiency. It advances passenger's check-in processing through check-in facilities to onward destinations, including electronic ticketing. Hence this will improve the total passenger experience on Oman Air.
"The professional manner in which Thiruvanantha-puram and Muscat staff, throughout their close cooperation with Indian Airlines, handled the cutover, and greatly contributed to its success.
"Thiruvananthapuram has now joined other Oman Air stations (Muscat, Salalah, Dubai, Cairo, Mumbai, Chennai, Kuwait and New Delhi), in applying e-ticketing.
"Oman Air is targeting to achieve 100 per cent ET by December 31, 2006, while it is an IATA mandate to be achieved by end December 2007. Hyderabad is the next destination due for cutover by end-August 2006," Hamood Al Bahlani concluded.
© Times of Oman 2006
