FOUNDEVER GROUP SA

Business Summary
Foundever Group SA, formerly Sitel Group SA, is a Luxembourg-based company specializing in outsourced sales, technical support, customer service, and other business processes. The company operates several CX hubs, which are cloud platforms across the United States, to support customers with their onshore needs. Foundever combines AI (Artificial Intelligence) and data analytics to identify customer sentiment and alert agents to appropriate next steps, reducing escalations and increasing efficiency. The company also offers customizable training modules in multiple languages to support and guide sales talent at every stage of the customer journey.
Country of Incorporation
Luxembourg
Incorporation Date
2012-10-04
Business Sector
Investment Holding Companies
Company Address
33 boulevard Prince Henri, Grand-Duchy of Luxembourg
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