Abu Dhabi, UAE – Saal, an innovative artificial intelligence company based in Abu Dhabi, signed an MoU (Memorandum of Understanding) with Independent Health Information Technology Services  , also known as inHealth, to utilize artificial intelligence (AI) and develop pioneering AI-based healthcare solutions.

In the presence of Dr. Saleh Al Hashemi, Managing Director of Saal, the strategic partnership was signed at Saal Headquarters in Al Bateen, Abu Dhabi, by Vikraman Poduval, Chief Executive Officer of Saal and Ramzi Rahal, General Manager of inHealth.

This cooperation between two UAE-based high-tech companies comes in alignment with the UAE Strategy for Artificial Intelligence announced in the second quarter of 2019, the world’s first of its kind, which aims to increase investment in AI technology within the UAE for improved efficiency and performance.

The private sector has been playing an important role in achieving the vision set by the UAE to be a global tech hub. As Saal and inHealth announce their cooperation, they aim to contribute towards achieving this vision by exploring and identifying areas of collaboration for joint AI initiatives, where Saal will provide healthcare tools powered by AI for inHealth’s extensive product portfolio, and launch joint initiatives that aim to enhance the quality of life for patients, and augment the quality and reach of healthcare services.

Currently, Saal provides smart and AI-based healthcare solutions that cover the overall patient journey, such as a symptom diagnosis checker, a lifestyle disease checker, and medical image recognition. The company’s health advisor, available in English and Arabic, enhances hospitals’ customer service and patient satisfaction, with advanced features that allow AI chatbots to recognize medical intent, indirect queries, and more. In addition to its wide AI-based healthcare services, Saal offers a ‘no-show predictor’ for hospitals and care centers, a solution that can predict whether patients would arrive or not to an appointment, with up to 80% accuracy.

Currently, inHealth solutions are used by approximately 17,000 end users across 4,500 medical service providers such as hospitals, clinics and pharmacies. inHealth is the first provider in the UAE to provide the solution to allow health insurance companies to replace the traditional health card by the Emirates ID, bringing great efficiency to their business process as well as improving the patient journey. inHealth’s Health Information Exchange platform (HIE) was also the first unified platform solution to prescribe and dispense medication electronically. Their turnkey solutions adopt the latest innovation and the best industry standards.

Commenting on the singing, Vikraman Poduval, Chief Executive Officer of Saal, said: “We are committed to the enhancement of healthcare services, and we recognize the significance of collaboration between experts to achieve the vision set by the nation’s wise leadership. We are happy to cooperate with inHealth to push forward our collective efforts and goal in harnessing the power of AI and advanced cognitive technologies for the benefit of all. As we look towards the future for inspiration, we are dedicated to exploring more untapped areas in healthcare to contribute to diversifying the economy with the power of artificial intelligence, under Abu Dhabi’s Ghadan 21 and the UAE Strategy for Artificial Intelligence.”

Ramzi Rahal, General Manager of inHealth, remarked: “This is a significant step for us at inHealth as it aligns with our mission to exchange and validate health information powered by smart platforms and standards.  As an information technology service provider, our values center around connecting stakeholders within the healthcare community to enhance the patient journey up the highest standards. The signing of this MoU with Saal reflects a great step forward for us and the start of a lasting partnership that has great potential to enhance healthcare services for all patients in the UAE.”

inHealth, the Abu Dhabi based company, provides innovative information technology services and smart solutions for the healthcare industry.

Saal builds and deploys a wide range of advanced cognitive solutions, products and platforms for businesses, in efforts to solve challenging real-life problems for the public sector, and the healthcare, education, and banking sectors.


About Saal

Saal is an innovative applied AI company based in Abu Dhabi, UAE. We build advanced cognitive solutions, products, and platforms for businesses that solve challenging real-life problems for customers. Leveraging the power of AI and the myriad of options resulting from human-machine interaction, Saal has strived to unlock the exponential growth opportunities for humanity to live meaningful and compassionate lives. The uniqueness of Saal’s framework of solutions lies in the flexibility it offers, being optimized continuously to integrate and suit any business seamlessly.


About inHealth

inHealth or Independent Health Information Technology Services is an information technology service provider committed to delivering timely and reliable health information powered using smart standards and platforms. inHealth services provide  a user-friendly, effective, and efficient way to develop the healthcare systems of the healthcare industry in the MENA region, following the world’s latest proven best practice in innovation and standardization.

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