27 December 2007
BankMuscat (SAOG), the nation's premier financial institution, has recently been presented with the JP Morgan Chase Quality Recognition Award for its outstanding performance and long-term commitment to quality in the area of fund transfer.

It is worth noting that less than 1 per cent of JP Morgan fund transfer clients were able to qualify for this award. AbdulRazak Ali Issa, chief executive, BankMuscat said:"Ensuring the highest levels of quality in everything, be it the products we offer, the services we provide or the processes and procedures that we follow; is of the greatest importance to BankMuscat.

The Quality Recognition award is presented to JPMorgan Chase clients who have achieved straight through rates in the area of funds transfer between 90 per cent and 98.9 per cent and relates to MT 103 transfers (which are customer-related payments) that have been made by the Bank. The Central Operations department of BankMuscat caters to 99 per cent of all fund transfer requests made by the various departments of the bank.

© Bahrain Tribune 2007