Dubai – Fall is a time of year stacked with seasonal sales and promotional activities. For many MENA businesses November will be the year’s most profitable month.
Having analysed more than 210 million online orders, IT-company Admitad has been able to identify and accurately predict those product categories that will prove to be the most popular among MENA customers during this Black Friday and Autumn holiday season. The company also leveraged its data to determine the most effective sources of customer acquisition.
Pre-sales? Post-sales? Studies show: the more the better
Black Friday pre-sales not only serve to fuel an audience’s interest for the main event, but also expand a business’s opportunities to make a sale.
In 2021, online sales on Black Friday itself didn’t explode as we’ve seen in previous years. The peak of online orders during the traditional sale dates were actually lower than those of the previous year. Instead, sales grew in width, over a longer period as the promotion was extended - from a few days to a few weeks - and the period of high demand increased.
According to expert reports, the total volume of online sales for last year’s Black Friday slightly decreased - from $9 billion in 2020 to $8.9 billion in 2021. Many brands launched not only pre-sale discounts before November 26th, but also promised to extend their discounts beyond the traditional Black Friday period. In doing this, they spread their audiences’ buying activity over a much longer period.
In 2022, brands should prepare for a longer fight for customer interest - don’t focus all attention on just one day.
Which products will prove most popular?
Admitad found that, worldwide, buyers were spending the most money on electronics and apparel during last year’s Black Friday. Compared to 2020, much more interest was gained by the gaming and events industries. The company predicts that this trend will continue into 2022, since these are two industries showing swift and steady growth throughout the year.
At the same time, Admitad states that the average order value of MENA users increased by 11% during last year’s Black Friday, in comparison to regular sale periods, and reached 141$.
These are the product categories that proved to be the most popular among buyers worldwide - and MENA customers were perfectly aligned with these global trends:
Whereas ‘Home & Garden’ was among the top categories during the 11.11 Singles Day Sale, ‘Furniture and household goods’ made up only 4% of sales during Black Friday. Admitad concludes that many of the fuses for buying these goods had already been triggered by the previous sale, just two weeks earlier.
The "secret weapon" for success in the Autumn sales
According to Admitad, in 2021, a substantial number of users (36.4%) were motivated to shop on Black Friday by lucrative deals from cashback services. Another 19.4% of users decided to buy on the recommendations of online media and internet blogs, 7.8% by affiliate stores and 7.5% by coupon services. A large segment of customers (9.7%) came via messengers and social networks.
These platforms and ad networks are expected to become an even greater supplier of customers during 2022’s Autumn Sales season. In MENA, coupon sites, online media and blogs, and cashback services are already close to the hearts of local shoppers - and continue to be more so. Although, according to Admitad stats, cashback services experienced a slight decrease in sales - number of orders through content websites (blogs and media), affiliate stores and coupon services increased by 217%, 82% and 18% respectively over the year.
In addition, Admitad has analysed this year's order flow to find out which traffic channels are currently growing in performance in MENA. These may prove to be the "secret weapon" for success in these upcoming sales. Results show that contextual ads on networks of Google, Bing and other search engines continue to increase its influence on local buyers’ activities. Already in 2022, sales figures through these platforms have multiplied several times over.
Sales through mobile applications also have significantly increased. A great reason for not only preparing your app for sale activities, but also looking into using mobile publishers in partner networks and advertising through mobile ad networks.
For this report, Admitad analysed more than 210 million orders worldwide, including more than a million orders in MENA region.