Company's latest initiative complements move to become 'a one-stop-shop for all customer needs'
Al Ansari Exchange, the UAE's largest money exchange network that provides worldwide remittance and foreign exchange services, has signed an agreement with Abu Dhabi Distribution Company (ADDC), a subsidiary of Abu Dhabi Water and Electricity Authority to accept bill payments from ADDC customers. Under this new service offering, customers can now pay their Abu Dhabi water and electricity bills through any of the Al Ansari Exchange branches across the UAE without extra charges.
"Over the last few years, Al Ansari Exchange has always looked towards developing easier and more convenient ways of doing financial transactions for our customers. Our aim is to give our customers the advantage of making payments swiftly and efficiently, eliminating the need to spend a lot of time while waiting in line to make bill payments using traditional methods. With the roll out of our new ADDC bills collection service, customers can now visit any of our over 110 branches across the UAE and pay their utility bills along with other bill payments while exchanging or remitting money. Customer satisfaction has always been at the core of our business philosophy and this reflects in our proactive efforts to diversify our financial services and cater to the evolving needs of our customers," said Rashed Ali Al Ansari, General Manager, Al Ansari Exchange.
H.E. Mohamed Al-Jerash, Acting Director General of Abu Dhabi Distribution Company said: "This agreement comes within the framework of the company's efforts to implement the guidelines of Abu Dhabi Government and Abu Dhabi Water and Electricity Authority which aim to provide the best services to our valued customers and upgrade the performance of water and electricity sector in Abu Dhabi and the UAE in general during the past years." Also, he added "Such services make a significant contribution in reducing the pressure on our offices, and simplify the procedures for our customers without any additional charges."
The launch of this service follows other payment services currently offered by Al Ansari Exchange, which includes payment for credit cards for 22 leading banks in UAE, American Express, utility bills, air tickets and international mobile top up. The move is part of Al Ansari Exchange's expansion strategy to offer customers more convenient methods of bill payments and currency exchange services, thereby positioning itself as a one-stop-shop for all customer needs.
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About Al Ansari Exchange
Al Ansari Exchange is one of the leading remittance and foreign exchange service providers in the UAE. Founded in 1966, the company has established its presence through an extensive network of more than 110 conveniently located branches across the country to bring its services closer to its customers.
Al Ansari Exchange has established strategic partnerships with leading banking and financial institutions around the globe to reinforce its commitment to provide key financial services to its growing customer base. The company constantly introduces exclusive offerings and reward schemes for its customers, while maintaining a truly unique banking experience through its wide range of technology-driven financial services that cater to specific customer needs. Al Ansari Exchange employs a highly qualified and professional team of over 2,000 multinational employees, who serve more than 1.5 million multi-national customers per month in accordance with consistent level of service experience that meets and exceeds customer expectations.
In addition to remittance and foreign exchange services, Al Ansari Exchange also offers a host of other ancilliary financial services, including bill payments, credit card encashment, international mobile top-up, investment and saving schemes, loyalty programs, e-exchange, payroll solutions and corporate cash collection services.
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© Press Release 2012
