The Bank's biometric-enabled mobile app 'Snapp' is geared towards redefining the banking experience in Qatar
Award underlines Bank's commitment to redefine the Digital Banking Experience in Qatar
Doha, 15 August, 2016
Demonstrating its continued commitment to innovation in banking and the implementation of an integrated digital ecosystem for its customers, Mashreq Qatar has been recognized as the 'Best Consumer Digital Bank in Qatar 2016' by Global Finance magazine, New York, for the 8th consecutive time. The Bank's continued efforts in the innovation and digital banking space makes it the most deserving bank to be awarded with this prestigious award.
Mashreq Qatar was acknowledged for demonstrating consistent excellence across a number of criteria including digital customer service, digital products, web and mobile site functionality, and success in enabling usage of digital offerings - as evaluated by an esteemed panel of judges comprising senior members of Infosys, a global leader in consulting, technology and outsourcing, as well as Global Finance editors.
Tooran Asif, Head of Retail Banking, Mashreq Qatar, said: "Winning this award time and time again is a firm recognition of collective effort of our teams to remain at the forefront of innovation in the banking sector. A fully-integrated, digital approach is crucial to ensuring that our products and the benefits of banking with us reach our valued customers at their convenient place and time. Over the years, incorporating our banking processes on a secure digital platform has contributed to empowering our customers. They can navigate through numerous services at the tap of a finger on their smartphones or any other web-connected device - an unprecedented offering in Qatar's financial landscape. This award is a firm recognition of the collective efforts of our teams and partners who help us remain at the forefront of innovation in the banking sector."
As part of its efforts to replicate its success in strengthening the digital ecosystem beyond MashreqOnline - its Internet banking service - the Bank has tapped into the growing use of mobile devices and transformed smartphones into a 24/7 virtual branch.
In particular, Mashreq's mobile banking application 'Snapp' is geared towards redefining the banking experience in Qatar. Using the app, customers can apply for new products, make credit card and utility bill payments, transfer money to family and friends, top up mobile phone credit instantly, and receive special offers and updates. Snapp also features biometric authentication, allowing users to use their fingertips as password, as well as a cardless cash withdrawal system that enables recipients - even those that do not have an account with the bank - to withdraw money from any Mashreq Qatar ATM using a transfer code generated by the sender. In addition, customers can instantly open Easy Saver savings and fixed deposit accounts using the mobile app.
This unparalleled convenience is matched with investments in making the interface safe and secure, allowing Mashreq to reinforce its digital leadership and strengthen customer loyalty by enhancing the banking experience at all consumer touch-points.
To download the Mashreq mobile banking application, please visit: www.mashreq.qa/sn
Mashreq Qatar products and services are available on MashreqOnline: www.mashreq.qa/online
-Ends-
About Mashreq:
Mashreq is one of the leading providers of financial services in the Middle East & North Africa. Headquartered in Dubai, UAE, Mashreq has provided banking and financial services to millions of customers and businesses since 1967, and is consistently ranked among the highest performing banks in the region. In addition to an extensive regional presence spanning the UAE, Qatar, Egypt, Kuwait and Bahrain, Mashreq has offices in key international cities including New York, London, and Hong Kong.
Mashreq Qatar has been offering a full suite of financial solutions for personal banking, corporate banking and small and medium enterprises (SMEs) for over 40 years. Mashreq's combination of personalized service and award-winning electronic banking capabilities enables its customers to enjoy world-class banking services from the comfort of their home/office. Mashreq Qatar has received numerous awards in recognition of its exceptional performance in key business areas, including being named "Best Digital Bank in Qatar 2015' for the seventh consecutive year by New York-based Global Finance magazine. Mashreq was also recognized as "Best Retail Bank in Qatar" and "Best Corporate Bank in Qatar" in 2015 by the Global Banking & Finance Review.
For further information, please contact:
Francesca Moser
TRACCS QATAR
Tel: +974 5527 9682
E-mail: francesca.moser@tracc.net
© Press Release 2016
