Qatar's first technology enabled branch

Doha 13 June, 2015: Mashreq Qatar, the leading financial institution in the Middle East & North Africa, has opened its new state of the art branch & Head Office at Doha's easy access C-Ring Road. Mashreq's E Cube retail concept offers customers smart banking services using interactive electronic devices. The inauguration was done by Mariam Al Muhannadi, Branch Manager, in the presence of prominent Qatari customers and senior management of Mashreq.

Upon entering the branch, customers are greeted by a 75" exterior attractor screen, which they can physically interact with using motion detection technology to explore Mashreq's wide range of products & services using. 

Niranjan Mendonca - Head of Retail Banking, commented: "For the first time in Qatar, our award winning E-Cube branch is providing customers with new age banking. We continue to explore new ways to delight our customers with innovative banking solutions coupled with an atmosphere that provides the latest technology to keep our customers engaged. In addition to regular branch transactions, customers can use the e-kiosk to have a video chat with a customer service representative, 24x7.  This is also our first disabled-friendly branch location, with a dedicated wheelchair access ramp and suitably configured ATMs and electronic interfaces."

The E-Cube branch is also environmentally friendly offering customers a paperless processing experience  they will no longer have to fill out forms to conduct day to day branch banking transactions.  Dedicated Mashreq Gold and Business Banking Relationship Managers are also available in the branch.

The location is also Mashreq's new Head Office and will be housing the retail banking team, business banking, corporate banking team and the Country Head Office.

The new branch continues to offer the same working hours, offering services during the morning, evening and even on weekends: Weekdays (Sun to Thu) 7:30 am to 1:00 pm. Evenings (Sun to Thu) 6:00 pm to 8:30 pm. Saturdays 8:00 am to 12:30 pm.

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About Mashreq:
Mashreq is the leading provider of financial services in the Middle East & North Africa and has offices New York, London, Hong Kong and across the world. Founded in 1967, the bank has played a pioneering role in the industry, particularly in retail banking. Among its many firsts, it was the first bank in the region to launch such products as travelers' cheques, credit cards and ATMs.  Mashreq has received numerous international awards reflecting the bank's successful record, such as Gallup Great Workplace Award 2014, Best Regional Retail Bank by Banker Middle East Industry Awards 2014, Best Credit Card, Best Debit Card by Smart Card Awards Middle East 2013, and Best Internet Bank in Qatar consecutively from 2008 to 2014 by Global Finance Magazine, New York.

Mashreq Qatar has been offering a full suite of financial solutions for personal banking, corporate banking and SMEs for over 40 years.  Mashreq Qatar constantly strives to provide our customers with the most rewarding banking relationships.  Mashreq's combination of personalized service and award winning electronic banking enables our customers to enjoy world class banking services from the comfort of their home/office.  Mashreq remains the only bank in Qatar to offer its customers unique benefits like Qatar's largest card discount program, the Majestic bundle offering free gifts worth thousands of rials, the Salaam Loyalty Program that lets customers earn points not just on card spend but across their banking relationship, the Platinum Elite credit card offering a wide range of free services including access to the VIP Oryx Lounge at Hamad International Airport, AAA roadside assistance, discount vouchers worth QAR 5,000 and much more. Mashreq Qatar aims to be world class in every facet of its business; including its social responsibility to the community it serves in. Mashreq Qatar has established a state of the art facility, Mashreq Learning Systems Centre of Excellence, which provides employees with top class training to help improve the skill-set of bankers in Qatar.  Mashreq also has a particular focus on recruiting, training, developing and retaining Qatari employees

For further information, please contact:
Huda Ismail
Mashreq                                             
PR and Events Manager                                  
Tel: +971 4608 3629
E-mail: hudai@mashreq.com

Aseel Bardawil
Hill & Knowlton Qatar
Account Executive
Tel: +974 4441 4781
E-mail: aseelziad.al-bardawil@hkstaretgies.com

© Press Release 2015