Mr. Abdulla Al-Tuwaijri, Boubyan Bank’s Deputy CEO will participate in Service Hero’s conference to be organized to mark 10 years since the launch of its customer service excellence awards. The conference will be held at Sheikh Jaber Al-Ahmad Cultural Centre on Sunday, February 16th 2020.

Boubyan Bank will participate in the conference since it testifies to one of the most prominent success stories over the recent years not only at the level of the banking sector, but also the private sector, owing to the achievements made by the bank over a short period.

In addition to the bank's success story, Mr. Al-Tuwaijri will speak during his session about the importance of customer service and the success that can be achieved by any institution in case of focusing on this important aspect in its services and products.

Al-Tuwaijri will further dwell on the path followed by Boubyan Bank to become an example to follow on the regional level in terms of digital banking, investment in technology, and acquiring significant market shares.

Service Hero is organizing this conference for the first time to celebrate 10 years since the launch of Service Hero Awards to recognize customer service excellence.

Over the past years, Boubyan Bank has been named the Best Islamic Bank in Customer Service in Kuwait in addition to being named the Best in customer service in Kuwait atop all institutions in the private sector.

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