King Abdullah Medical City Slows Spread of COVID-19 with expert teams working through Avaya Spaces immersive collaboration app

Leading medical facility uses Avaya Spaces to create specialized online steering committees, helping teams to coordinate COVID-19 responses quickly to slow the impact of the virus.

  
  • Country’s coronavirus recovery rate nears 90% in mid-August.

Mecca, Saudi Arabia – King Abdullah Medical City, a leading not-for-profit healthcare facility based in Mecca, has slowed the spread of the coronavirus across the region by setting up expert steering commmittees that can meet and collaborate safely through Avaya Spaces.  

Through Avaya Spaces, the all-in-one video collaboration app for the digital workplace from Avaya (NYSE: AVYA), King Abdullah Medical City has been able to coorindate an effective COVID-19 response, meeting the medical needs of the region’s population while keeping healthcare providers safe. The facility’s use of the immersive collaboration app as a cornerstone of its strategy exemplifies Saudi Arabia’s digitally focused response to the COVID-19 pandemic.

King Abdullah Medical City used Avaya Spaces to establish an always-on, specialized workflow -based steering committee made up of medical and administrative experts, to coordinate COVID-19 responses across teams quickly, to slow the spread of the virus.

“The application contributed to building a fast and adaptive work environment, helping us to overcome the rapid changes and challenges caused by the COVID-19 virus. It offered our teams alternative and effective methods to continue working, so that we could meet the medical needs of both the people and authorities of Mecca,” said Engineer Mohsen Baabdallah, Executive Director of Information Technology at King Abdullah Medical City.

“Avaya Spaces facilitated virtual meetings, promoted group medical cooperation, and allowed business teams to create workspaces that enable them to send messages, share content, and manage medical tasks smoothly, and this is to ensure that employees are safe from infection with the virus."

Avaya Spaces changes the way works gets done. It helps bring together distributed groups of people instantly with immersive workspaces where they can message, meet, share content and manage tasks from a browser or mobile device, and provides an easy, secure and effective way to collaborate delivered via the cloud.

At King Abdullah Medical City, the app was integral to the facility’s COVID-19 response. With it, the facility’s teams were able to coordinate quickly to implement plans that drastically slowed the spread of the virus. Medical teams, meanwhile, used the app to provide remote healthcare services.

The coronavirus recovery rate in Saudi Arabia has continued to increase, nearing 90% in mid-August, according to the country’s Ministry of Health.

According to Zouheir Diab, Managing Director – Saudi Arabia, Avaya, the long and close relationship between Avaya and King Abdullah Medical City meant that the healthcare facility could quickly implement Avaya Spaces and derive tremendous value from the application almost instantly.

“King Abdullah Medical City is one of the largest and most advanced medical cities in the Kingdom of Saudi Arabia, and we’re proud of the role that our technology has played in its successful COVID-19 response,” he said. “Saudi Arabia’s response to the coronavirus has been rightly celebrated across the world, and is characterized by a willingness to embrace advanced, digital technologies. Nowhere is this more obvious than in Mecca, where King Abdullah Medical City has used Avaya Spaces to develop distributed steering committees and working groups to control the spread of the virus and ensure the safety of its citizens.”

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya Holdings Corp. (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

Send us your press releases to pressrelease.zawya@refinitiv.com

© Press Release 2020

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.


More From Press Releases