Manama: In line with its simplification through digitization strategy, Bahrain Islamic Bank (BisB) officially unveiled its completely revamped design for the Bank’s Financial Mall located in Riffa, revealing a completely new innovative design.

Aptly named the Riffa Innovation Hub, the new space combines the best of both traditional and digital experiences in a single space. With one floor dedicated to traditional customer service representatives complete with customer service agents offering their usual services, as well as a fully-fledged digital floor with self-service machines and digital services dedicated to its customers that prefer to complete their banking transactions independently, the Hub also contains the locally-owned coffee shop, Roast.

The Riffa Innovation Hub’s coffee shop was selected through a competition launched last year, where Roast emerged as the finalist in the competition. The competition came as part of the Bank’s efforts to provide ongoing support to local entrepreneurial and Small and Medium Enterprise (SME) sector in Bahrain, by delivering innovative corporate products that facilitate their transactions. By launching the competition, which was facilitated with the Bank’s collaboration with the Bahrain Chamber of Commerce & Industry (BCCI), BisB aimed to support the SME sector in a more direct manner; by providing an opportunity of the lifetime to winner by offering a discounted rent for the entire tenure duration at the rate of 1BD alongside free utilities.  

“The Riffa Innovation Hub will be a place beyond banking, not only because it combines the best of the digital and traditional worlds, offering a completely unique and seamless experience that caters to all our customers, but also because we’ll be opening up a coffee shop in the same space so you can grab a cup of coffee with a friend. It’s a complete gamechanger for the traditional customer experience, offering simplified service while introducing a new lifestyle-based concept to meet our valued customers’ needs,” said the Chief Executive Officer of BisB, Hassan Jarrar.

“This will be the new way forward for all our Financial Malls, as part of our promise to simplify money matters, ultimately transforming the traditional customer experience to one that is both digital and modern- the Riffa Innovation Hub will usher in the future of Banking. This is a milestone moment for BisB, and although we look forward to receiving our customers to this brand-new concept, we still encourage our customers to make use of our services available online considering the current situation,” said Dalal Al Qais, Chief of Retail Banking at BisB.

“Especially considering the difficult circumstances facing starts ups and local businesses in the face of the ongoing COVID 19 pandemic, we are extremely grateful for this once in a lifetime opportunity of having access to a space with a strategic location and guaranteed footfall at such a low cost. We are also excited to be part of a new concept for the banking industry, and look forward to serving premium coffee to both the employees of BisB and customers that come to the Riffa Innovation Hub,” revealed the founder and CEO of Roast Coffee Shop, Mr. Sadiq Al Thahaba.

The fully fledged digital floor allows customers to perform a multitude of transactions without the need for human intervention, such as card-less cash withdrawals or deposits, printing account statements, checkbook printing, as well instant card issuance through the use of a dedicated self-service kiosk. Customers can also open accounts, apply for financing, maintain or update their records and even speak to a bank representative through a video screen as an added option.

For more information, call 17 51 51 51, email contactcentregroup@bisb.com  or visit the Bank’s website www.bisb.com

-Ends-

For further information, please contact
Shaikha Seyadi
Tel: +973 17 592008 Ext. 101
Email: shaikha.seyadi@traccs.net  

About Bahrain Islamic Bank (BisB)

Bahrain Islamic Bank (BisB) is the leading provider of Sharia compliant integrated financial solutions in the Kingdom of Bahrain. Since its establishment in 1979 as the first Islamic Bank in the country and the fourth in the GCC, BisB has pioneered the country’s Islamic finance industry and has paved the way in digital transformation to enhance the customer experience and elevate the standards of banking in the Kingdom.

BisB’s competitive edge lies in its approach to simplifying customer’s money matters; the Bank leverages on its Bahraini values to offer an optimal customer experience, and deploys state-of-the-art digital platforms and innovative product and services to enable simpler, faster and hassle-free banking transactions.

https://www.bisb.com/ 

Send us your press releases to pressrelease.zawya@refinitiv.com

© Press Release 2021

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.