AXA Gulf offers free legal advice for home insurance customers

Becomes first Insurer in the UAE to launch free legal advice to customers


UAE, Dubai: Legal disputes can take place anywhere at any time, however, managing it can be a challenging process, particularly when it comes to the law. AXA Gulf, one of the largest international insurers in the GCC, is launching a free legal advice service for all AXA Gulf home insurance customers to provide guidance and counsel for rental and labor disputes they may confront. The service will provide expert advice from experienced lawyers in the United Arab Emirates (UAE) in both English and Arabic.

Stefan Schrey, head of claims at AXA Gulf, said, “The UAE is recognized as one of the most diverse nations on earth, with such a large expatriate population, the chances that customers are unfamiliar with the legal formalities of the UAE is exceptionally high. As a progressive insurer we are committed to being more than a payer of claims and are focused on developing long-term trusted partnerships with our customers. We want to empower our customers, informing them of their rights and privileges. The new service gives customers the tools and support necessary to assist them in making important life-changing decisions.”

The new legal service is available via a dedicated helpline and will offer guidance and insight on topics including rental and employment contracts.

Stefan Schrey, added “We’ve seen many customers struggle to resolve their legal matters and we want to support and guide them. When engaging in a legal dispute, the first step for any customer is to consult lawyer before taking any legal action, which is what this new service offers.”

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AXA, one of the largest global insurers, is a worldwide leader in Insurance and Asset Management with a purpose of empowering people to live a better life. In the Gulf region, AXA has been present for 70 years, offering a wide range of insurance products and services for corporate, SME and individual customers.

AXA in the Gulf is one of the largest international players in the G.C.C., covering the UAE, Oman, Bahrain and Qatar markets, with a workforce of over 800 employees, 25 branches and retail shops region-wide and over 1 million customers. With a range of products and services tailored to each customer, covering property & casualty insurance and life & health insurance, AXA in the Gulf is a multi-lined one-stop shop insurer.

Additionally, AXA is focused on helping the world better face climate risk, whilst also extending protection and risk knowledge to the public, in an effort to contribute to global economic development and become a trusted partner for customers in the region.

Recognised as a leading insurance brand, AXA has won several awards for its quality of services and products. For more information visit  and follow us on  .


Tony Hamad
Regional Brand & Communication Manager
+971 4 447 6181

David Ross
Senior Account Director
+971 4 445 4260 


Certain statements contained herein may be forward-looking statements including, but not limited to, statements that are predictions of or indicate future events, trends, plans or objectives. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause actual results and AXA’s plans and objectives to differ materially from those expressed or implied in the forward looking statements. Please refer to Part 4 - “Risk factors and risk management” of AXA’s Document de Référence (Annual Report) for the year ended December 31, 2016, for a description of certain important factors, risks and uncertainties that may affect AXA’s business, and/or results of operations. AXA undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events or circumstances or otherwise.

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