Dubai, UAE: New global research coming out of  The Experience of Work: The Role of Technology in Productivity and Engagement, research conducted by the Economist Intelligence Unit (EIU) with sponsorship from Citrix Systems, Inc. (NASDAQ:CTXS) finds companies that use technology to support new models for work and provide employees with tools that make working more efficient and meaningful can deliver a superior experience. This can in turn not only attract the people they need, but keep them engaged and productive, improving their business results.

It used to be that competitive salaries, benefits and career development initiatives were enough to find and keep talent. Today, these things are table stakes. To compete and win in the raging battle for talent, companies need to up their game and give employees what they really want: a simple and flexible way to get work done. Technology is a key driver of the modern employee experience.

“People today want the freedom to work when, where and how they want. And they expect things to be as easy as they are in their personal lives,” said Tim Minahan, executive vice president of strategy and chief marketing officer, Citrix. “To attract and retain talent in today’s tight labor market, companies need to rethink what “workplace” means and create digital environments that accommodate traditional, remote and gig workers and deliver the tools, and information they need to do their best work in a simple, unified way.”

Across geographies and industry sectors, many companies are recognizing - and proving—that a better employee experience can lead directly to improved business results. 

According to Arthur Mazor, principal partner and HR transformation global practice leader at Deloitte, “Many organizations now see the ultimate objective of enhancing workforce experience to be the creation of new value in the market, by improving the customer experience and creating new opportunities for growth.”    

The results of The Experience of Work confirm this. Of the more than 1,100 senior executives across industry sectors who participated in the survey,

  • 36 percent cited enhancing customer experience and satisfaction as the top reason for improving employee experience, just behind productivity and employee engagement (40 percent)
  • 31 percent listed profitability, and
  • 30 percent called out talent retention.

Among the key enablers of strong employee engagement identified by respondents to The Experience of Work:

  • Ease of access to information required to get work done (47 percent)
  • Applications that are simple to use (39 percent)
  • A consumer-like user experience (33 percent)
  • Ability to work from anywhere (43 percent)
  • Choice of devices (32 percent)

They say it takes a village to raise a child. And when it comes to creating a world-class employee experience, the IT and HR executives polled as part of The Experience of Work share this sentiment, with nearly identical numbers of each (74 percent and 75 percent, respectively) indicating they feel personally responsible for improving it.

Technology is resetting the boundaries for both where and how work gets done, and traditional models won’t cut it for long. “The future of work is dynamic and decentralized,” Tim Minahan said. “Businesses that can seamlessly shift their people and digital resources across workflows and put the right insights and information at employees’ fingertips can redefine what work means and engage their employees - and ultimately, their customers - in new ways that enhance their success.”

To learn more about the role that technology can play in shaping the employee experience, click here and download a complimentary copy of The Experience of Work: The Role of Technology in Productivity and Engagement.  For more information on how Citrix can help you power a better way to work, visit www.citrix.com

About Citrix

Citrix (NASDAQ:CTXS) is powering a better way to work with unified workspace, networking, and analytics solutions that help organizations unlock innovation, engage customers, and boost productivity, without sacrificing security. With Citrix, users get a seamless work experience and IT has a unified platform to secure, manage, and monitor diverse technologies in complex cloud environments. Citrix solutions are in use by more than 400,000 organizations including 99 percent of the Fortune 100 and 98 percent of the Fortune 500.

For Citrix Investors:

This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company's key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company's filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release and timing of any features or functionality described for our products remains at our sole discretion and is subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.

© 2019 Citrix Systems, Inc.  Citrix, the Citrix logo, and other marks appearing herein are the property of Citrix Systems, Inc. and may be registered with the U.S. Patent and Trademark Office and in other countries.  All other marks are the property of their respective owners.

© Press Release 2019

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.