• eSIM comes in tandem with Ooredoo’s digital transformation strategy
  • eSIM will provide customers with a full-fledged and unique digital experience
  • The service will be commercially available soon and is subject to the approval of the Communication and IT Regulatory Authority in addition to the iOS 12.1 update
  • Al-Ayoub: “We will continue to invest and further improve our services and network in order to provide our customers with a fully digitalized experience”.
  • Al-Najdi: “The eSIMs are embedded SIMs that will enable Ooredoo to offer a fully digitized user experience without having to insert the normal SIM card in the smart device. 

Kuwait City, Kuwait: Ooredoo Kuwait announced its readiness to launch the eSIM on its network soon, during a press conference its held at its headquarters in Kuwait City this afternoon. The press conference was attended by a number of media representatives in addition to social media influencers. Ooredoo Kuwait is the first telecom operator in to offer this service in Kuwait, and one of the first in the region. The service will be commercially available soon and is subject to the approval of the Communication and IT Regulatory Authority in addition to the iOS 12.1 update

This important step comes in tandem with its digital transformation strategy and affirming its leadership in digitalization in Kuwait, in addition to providing its customers a full-fledged and unique digital experience without the need to use an a physical sim. The press conference included a demonstration which showcased the way to activate the eSIM along with technical explanations and showcasing its various benefits.

During the press conference, Ooredoo Kuwait’s Senior Director, Corporate Communications Mijbil Al-Ayoub expressed that this is a proud achievement for Ooredoo; as it is the first telecom operator to offer this service and one of the first in the region to make such an accomplishment.  This achievement strongly demonstrates the company’s belief in offering and investing in the best services for the Kuwaiti society, which makes Ooredoo a leading telecommunications operator.

Al-Ayoub added “We will continue to invest and further improve our services and network in order to provide our customers with a fully digitalized experience”.

Acting Chief Technology Officer, Engineer Shaima Al-Najdi stated that this advanced technology is aligned with the launch of the 5G Network, and that the eSIM technology “will enable our customers to seamlessly switch between personal and business accounts, enjoy data like never before and take advantage of our voice services on our network, as well enjoy multi-profile features”.

Al-Najdi further explained, “The eSIMs are embedded SIMs that will enable Ooredoo to offer a fully digitized user experience without having to insert the normal SIM card in the smart device. This is directly aligned with Ooredoo’s digital strategy which is to empower Kuwait’s society by driving digital transformation and enrich people’s digital lives.”  She added, “eSIM will also be crucial for the ‘Internet of Things’. Without the need for a physical SIM card, many devices, such as watches and other wearables, can be connected to the mobile network, completely transforming the digital experience at home or at the office.”

It is worth mentioning that with this advanced technology and alongside our 5G roll-out, customers will be able to switch between their private and business numbers in a single phone without the need to physically swap sim cards.

Providing and adopting the latest in telecom technology

Al-Ayoub reiterated Ooredoo’s commitment to providing and adopting the latest in telecom technology, despite the array of challenges, especially in a dynamic market such as Kuwait where customers are tech savvy. Al-Ayoub added, “Earlier this year, we showcased the great speed and power of the 5G network, which will be launched in selected areas this year as we will gradually launch it across Kuwait. We also launched the iPhone XS and iPhone XS Max last month, and we will be launching the iPhone XR on Friday 26 October with the strongest offer in Kuwait.

The Internet of the Future

Ooredoo launched 5G mobile internet in test sites, which delivers a speed of up to 10 Gbps. This came in an announcement made last June as the company launched 5G internet in test sites in preparation to deliver this service to customers. The launch came in tandem with the international Ooredoo Group’s plans to launch this technology across its markets, after it launched the new high-speed mobile internet in Doha through Ooredoo Qatar.

It is worth mentioning that towards the end of last year, Ooredoo announced the completion of a major network upgrade operation in various locations across Kuwait, aimed at increasing network capacity by upgrading the current infrastructure.

Fully equipped state-of-the-art data center

Ooredoo launched a fully equipped state-of-the-art data center by FASTtelco, an internet service provider owned by Ooredoo Kuwait. The launch of the center comes to further reiterate Ooredoo’s commitment to being one of the leading companies in information technology solutions, and the company of choice for prospective clients searching for ICT solutions, catering especially for the needs of corporates and businesses. The center provides a suite of managed hosting services tailor-made to fit corporate and business needs. These services are ideal for corporates and businesses looking to better manage their data, platforms and applications. The new data center provides end-to-end IT solutions to customers in various sectors including financial, healthcare, media, e-commerce, educational and governmental.

The center is fully equipped to deliver an exceptional experience in services and solutions like managed CPE, cloud services, NOC and operations, data center consultancy, and much more. This is especially important today, where businesses are faced with growing challenges to respond efficiently to new digital trends in IT, security and control.

iPhone XS and iPhone XS Max Launch Event

Continuing its annual Apple launch event since 2014, Ooredoo Kuwait took the lead in launching Apple’s latest devices; iPhone XS and XS Max; last month; amidst a vast number of customers who came to the headquarters in the heart of Kuwait City in order to get the devices which were paired with an exclusive unprecedented offer making this the biggest and most exciting launch event in Kuwait.

Ooredoo to launch iPhone XR

It is worth mentioning that Ooredoo will launch the  iPhone XR, bringing the latest iPhone innovations to more people and will be available in select stores starting Friday 26 October in a select branches. For complete pricing details, please visit ooredoo.com.kw. Customers will be able to enjoy the strongest offer that a telecommunications company launches in Kuwait.

eSIM Featurs: 

  • Seamlessly switch between personal and business accounts
  • Multi-profile features
  • Watches and other wearables, can be connected to the mobile network

-Ends-

About Ooredoo Kuwait:

Ooredoo’s operations in Kuwait date back to December 1999 when it launched wireless services as the second operator.  The company today provides mobile, broadband internet and corporate managed services tailored to the needs of customers and businesses. Ooredoo Kuwait –which is an enlisted company in the Kuwait Stock Exchange Market – operates a number of telecom service providers in the region, such as Ooredoo Algeria, Ooredoo Tunis, Ooredoo Maldives, and Wataniya Palestine. Ooredoo Kuwait is a member of the international Ooredoo Group based in Doha, Qatar. 

Our vision: Enabling the Kuwaiti community through digitalization and enriching people’s daily experiences.

Our mission: To be a leading one-stop shop, offering comprehensive telecom services to meet all the demands of our customers.

Our values:

Caring: We care about individuals and respect differences, and we support the communities in which we work through dedication, transparency and high values under all circumstances.
Connecting: We strive to build sustainable long-lasting partnerships based on mutual trust.
Challenging: Striving to enhance services and continue improving and setting realistic goals to create a positive impact and a real difference.

© Press Release 2018

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