Muscat: Omantel, the leading provider of integrated telecommunications services in the Sultanate, very well understands its role as an enabler on various levels.
It believes in empowering its manpower with the highest and latest skills and capabilities to help achieve the company’s objectives of providing superior services and consistently maintaining quality.
For this, Omantel’s specialised E-learning programmes for its employees, especially during COVID-19. These tailor-made programmes focus on raising the efficiency of employees through training and equipping them with the skills required to boost Omantel’s overall performance. Hence, Omantel attaches great importance to the e-learning programmes as these important tools have a direct and indirect impact on its subscriber base.
By focusing on technical, managerial and leadership areas, E-learning targets employees at various levels to equip them with skills that enable them to keep pace with the ever-changing market environment, technology and customer demands. The company uses different learning platforms to provide participants of the e-learning programmes with a wide array of insights in their field of expertise.
“The E-learning programmes have contributed towards developing the skills of employees and exposed them to successful experiences which they can emulate in their functioning. The E-learning programs have enabled our staff to provide better services using innovative methods. E-learning has now become a major contributor to meeting the strategic needs of the organisation itself and meeting the requirements of future recipients.”
"It is worth noting that Omantel, as part of its employee development initiatives, has launched several initiatives in recent times, the highlight of which is its specialised academies. It also recently launched the Future Academy to be one of the sources through which Omantel can invest in training its national cadres and raising their level of technical and leadership qualifications so that they can lead the digital transformation in the Sultanate during the next stage,” Al-Abri concluded.
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