Total facilities management services provider, Emrill, has broken its record for completing cleaning activities following the New Year’s Eve celebrations in Downtown Dubai, Emaar’s flagship master community. In the early hours of January 1, 2021, Emrill completed cleaning the surrounding areas of Downtown Dubai, including Sheikh Mohammed bin Rashed Boulevard and Burj Park, by 1am and roads were open to the public and traffic by 1.15am. In 2020, the same operation was completed by 2.30am.

To ensure the safety of visitors and residents, extra precautions were taken ahead of the New Year’s Eve fireworks display and celebrations. On December 30, the entire area was sanitised with a special focus on the master community and forecasted crowd movement into and exiting from designated viewing and seated areas. Another new measure was the placement of safe distance stickers in all areas open to visitors to ensure physical distance guidelines would be adhered to during the festivities.

Immediately following the celebrations, the entire area was deep cleaned and sanitised again. During the deep cleaning and sanitation activities, all Emrill staff wore recommended personal protective equipment, including hazmat suits and face shields, to minimise the risk of cross-contamination and COVID-19 infection.

Emrill’s existing equipment, such as the CMAR street cleaner and club car-based pressure washers, was modified with special nozzles and a spray system to ensure wider coverage during sanitisation phase.

Gopalakrishnan, Emrill’s operations director, said: “As a result of the COVID-19 pandemic, the New Year’s Eve celebrations were very different from those of previous years. As a tier-one facilities management provider, Emrill’s standards have always been world-class and we follow BICSc guidelines as standard practice. However, it was imperative additional cleaning and disinfection activities were carried out before and after the event to ensure the safety of residents, visitors and people working in the area. A great deal of planning was done ahead of the event to ensure minimal disruption before, during and after the celebrations.

“We mobilised 310 staff, supervised by 22 managers and supervisors. This represented a 60 per cent increase in the number of on-site staff compared to last year. During the New Year’s Eve activities, we closely coordinated with the client to ensure all areas were kept free of litter and all bins and ashtrays were emptied frequently to avoid fire hazards. Our supervising staff also prioritised the health and wellbeing of Emrill employees and visitors by ensuring all activities were carried out safely and in accordance with our strict COVID-19 protocols. It is a credit to the Emrill team that cleaning operations of a two square-kilometre area were completed ahead of schedule, returning the community to its original state in a record-breaking time.”

Ahead of the event, Emrill staff installed lights and power sockets for the first aid, police, lost and found, and isolation tents. The team also provided the power supply to arches and police cameras. To manage the volume of litter, Emrill placed 100 additional Emaar bins and 120 Dubai Municipality bins in the area. All litter and bins were removed by 3am on January 1, 2021.

Gopalakrishnan concluded: “We successfully completed operations ahead of schedule thanks to the careful planning and dedication of the on-site team. Before the event, we carried out a number of demonstrations to speed up operations so we could meet the client’s targets. We also had regular briefings before and during the event to ensure we stayed on track and were working together as a team to complete work within the required timelines and without incident.”

Breaking its own record, Dubai’s Burj Khalifa kicked off the new year with a ten-second digital countdown followed by an amazing display of fireworks and colour.

For more information, please contact Christina Bostock at IHC: +971558873054 christina@ih-c.com  

About Emrill

Emrill Services LLC is a multi-award-winning integrated facilities management provider in the UAE, providing a full range of hard and soft FM and manned security services with innovative solutions tailored to support its clients, including cutting-edge energy solutions and real-time performance management systems. Emrill commands an exceptionally high level of client retention and has enjoyed continuous growth since its formation.

As an industry leader, Emrill helps organisations shape environments and create great places to live, work and visit while achieving their commercial goals through providing a range of highly effective FM solutions. Sectors serviced include residential, commercial, industrial and master communities, as well as industries as diverse as aviation, logistics, healthcare, retail, hospitality, education and leisure. Emrill’s mission to be the region’s preferred facilities management partner is being achieved by providing quality services, ensuring safety and building trusted relationships based upon mutual values. Emrill strives for excellence through embracing innovation and empowering its people to be their best through a strong commitment to education and development and employee welfare.

Emrill was highly commended in the Overall FM Company of the Year category in 2020’s Facilities Management Middle East Awards in addition to winning this award five times in nine years. Demonstrating commitment to its key pillars, Emrill also won the Engineering award for the third time as well as the Health and Safety award. Its commitment to helping its employees to professionally develop was evidenced by the company being awarded Facilities Manager of the Year and Young Facilities Manager of the Year awards. The company was also highly commended in the Facilities Management Executive, Unsung Hero and Education and Development categories. Building on this success, Emrill was also awarded Best Maintained Washroom and Excellence in Training at the 2019 MECHF Awards, as well as the Best Client-Contractor Partnership award, attesting to its track record of quality service delivery and client satisfaction.

As the first FM company to be awarded the Dubai Chamber CSR Label for its sustainable and responsible corporate practices, the company has now held this title for eight consecutive years.

Operating to the highest international standards, Emrill is ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 41001:2018, NICEIC and BICSc accredited. Clients are fully supported through modern IT infrastructure, dedicated client managers and a 24-hour call centre, and also benefit from the newest technology, industry-leading techniques and latest equipment releases consistently delivered through Emrill’s ongoing Innovation and Future Ready Programme.

To learn more, please visit www.emrill.com 

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