As part of its ongoing efforts to facilitate procedures and transactions for federal entities, and to present them in accordance with the highest standards of quality and efficiency, the Ministry of Finance (MoF) recorded several accomplishments in federal financial systems during the work from home period. The achievement underscores the systems’ readiness to provide digital and electronic solutions to improve customer service and reaffirms the ministry's excellence in government financial work.
H.E. Mariam Al Amiri, Undersecretary, Financial Management Sector, indicated that the ministry had taken several proactive steps to modernise its financial systems by employing modern technology and FinTech applications to serve government entities. This is in line with the UAE Vision 2021 and the UAE mGovernment Initiative.
H.E. said: “Despite the unprecedented situation that we are witnessing today due to the coronavirus pandemic, the Ministry of Finance has maintained continuity of work., We have succeeded in maintaining our operations with full efficiency. The ministry provided all of its services remotely through its smart application and website, in order to ensure that the development process in the country is not hampered, while preserving the health and safety of our communities."
The achievements with regards to financial systems were in payment of federal government salaries on time, by working remotely and without any challenges. MoF also continued to provide technical support to users of the federal financial system through its various communication channels and implemented the segregation of duties draft for federal financial system users while ensuring business processes are in place. The plan also ensures, the completion of all federal financial system projects as per approved plans and timelines.
The initiative eliminates paper-based procedures altogether, providing innovative solutions that ease the work from home period. Specialists at the ministry are handling all support requests via video meetings and training sessions for federal financial system users. Additionally, MoF has automated the purchasing cycle until payments are made to relevant parties during this period. It has also launched an experimental integration between federal financial system, as well as the upgraded e-dirham system.
The electronic financial systems enable users to complete all tasks and projects related to the work of federal entities digitally, in addition to providing technical support to customers, individuals, companies and government agencies. All electronic systems have worked successfully, with no difficulties recorded, especially with the HR Management System for Federal Government ‘Bayanati.’
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© Press Release 2020