To enable these new technologies, the company feels that the infrastructure of the internet needs to be made faster, more scalable, simpler to manage and secure.
Application loyalty is the new brand loyalty
According to the latest findings of the AppDynamics App Attention Index, consumers have zero tolerance towards apps that do not offer a premium experience with 49 percent switching to the competition if they experience performance issues and 63 percent actively discouraging others from using the service or brand, without giving the business a chance to improve.
Cisco says that in 2020, businesses must analyse data and application performance in real-time to ensure the user experience is fast and exceptional.
Threat Hunting and Zero Trust
The Zero Trust model will play a great role in helping organisations getting ahead of cyber security threats, as under the model, access to the network is only given to authorized devices, users and workloads once trust is established and threats are prevented.
Threat Hunting discovers new, unknown malware and vulnerabilities as well as identifying vulnerabilities that require attention. Cisco expects it to gain more importance as part of an organisations’ holistic security approach.
Networking Trends: the journey towards Intent-Based Networks
Cisco believes the future of networks is Intent-Based Networking (IBN), which uses AI and Machine Learning to predict actions, detect and resolve anomalies automatically, stop security threats, while continuing to evolve and learn.
Out of 2,000 IT experts, 78 percent believe IBN will play a bigger role in their networks within two years, a Cisco Global Network Trends survey showed. 35 percent of the participants said their networks will be fully intent-based over the same period.
Skills / IT Talent Shortage
Out of 600 IT and business decision makers, 93 percent believe that the IT industry’s talent gap is so serious that it is slowing their business transformation, a survey by CISCO showed.
The IT roles that are most in demand are data science and AI roles according to CISCO. To meet their needs, IT must shift from ‘orders takers’ to strategic business partners.
CISCO expects day-to-day roles of IT workers to move towards solving business problems with technology and away from configuring devices. The top hiring priority for IT business executives in the coming years will be for employees with technical and business skills, CISCO adds.
“The last decade has seen huge change in the way consumers, business, industry and governments use technology. The mass adoption of smartphones has seen Cloud-based computing, apps and social media develop at a rapid pace. As 2019 draws to a close Cisco is predicting even more dramatic changes for the decade ahead,” Osama Al-Zoubi, Cisco CTO for Middle East and Africa said.
(Reporting by Gerard Aoun; editing by Seban Scaria)
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