Egypt’s telecoms regulator launches digital portal providing licensing services

New portal allows users to submit applications for permits and licences, complete customs release procedures

  
A man talks on his mobile phone as he walks past an exchange bureau advertisement showing images of the U.S dollar, in Cairo March 10, 2014.

A man talks on his mobile phone as he walks past an exchange bureau advertisement showing images of the U.S dollar, in Cairo March 10, 2014.

REUTERS/Amr Abdallah Dalsh

Egypt’s National Telecom Regulatory Authority (NTRA) has launched its digital portal for licensing and import approval services, through which all procedures related to telecommunications can be completed electronically.

The new portal allows users to submit applications for permits and licences, complete customs release procedures, and access the authority’s services with ease. Other services include spectrum licensing, type approvals, and the issuance of import permits for telecommunications equipment and devices.

This comes as part of the NTRA’s keenness to raise the efficiency of the services it provides to users and facilitate ways to obtain them, in line with the Egyptian government’s shift towards digital transformation.

The new online portal for import services works to ease access and shorten the time period to obtain services. Importers, whether companies or individuals, can choose the services they want to obtain through the portal, submit the necessary documents, carry out the payment process, and follow up on the status of implementation of services until they are obtained.

NTRA CEO Hossam El-Gamal said that the launch of the new digital portal comes in line with the state’s drive to achieve digital transformation, and adopt advanced technologies. These will be adapted to develop business performance and build a digital work system to serve users supported by financial inclusion mechanisms.

The authority has made all its services available to customers, including 37 services for importers.

The NTRA has updated its official website to facilitate access to the import services it provides, as well as for users to submit complaints on telecommunications services, and follow up on market and quality indicators.

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