DUBAI - The Dubai Health Authority, DHA, launched a number of innovative systems and smart solutions during the 39th GITEX Technology Week, GITEX 2019, which is taking place until 10th October at the Dubai World Trade Centre.

Among the new systems and smart solutions launched by Humaid Al Qutami, Director-General of the DHA, at GITEX was the "Grievance and Compliant system". The system permits employees at the DHA to electronically file their complaints and grievances, enhancing the employees’ satisfaction and helping them attain justice.

Through the system the employees can file complaints related to the work environment, discrimination and verbal and physical abuse, to name a few. The system permits employees to apply for grievances related to disciplinary penalties, annual and performance appraisal, job transfer, termination and not receiving a promotion to name a few.

The DHA also launched an online Platform for Volunteering and Corporate Social responsibility, CSR, that can be accessed via the DHA’s website. Through the platform, volunteers from the DHA and outside can log in to apply for different volunteering opportunities at the DHA ranging from charity activities and other various events. The platform also provides users with a list of all their volunteering activities and volunteering hours accumulated.

Commenting on the GITEX Week, Al Qutami said that the event has become one of the most important exhibitions in the region for government and private organisations to display their latest innovations and solutions. He added that GITEX provides an opportunity to enhance communication with the public and inform them about the latest developments and the smart solutions developed by the authority.

© Copyright Emirates News Agency (WAM) 2019.