MANAMA: Batelco will offer Avaya’s portfolio of contact centre (CC) and unified communications (UC) solutions deployed in the cloud on an as-a-service basis through its Bahrain data centre.

The announcement follows the signing of an agreement during Gitex Technology Week 2019, where both companies are demonstrating the latest innovations for the communications industry.

Batelco will offer public and private cloud-based deployments of Avaya’s cloud solutions to customers and channel partners in Bahrain, by hosting the Avaya IP Office PoweredBy solution at its own data centre.

Avaya’s UC and CC cloud solutions are both flexible and scalable, eliminating the need for upfront capital investments.

Customers need only pay for what they use, and can scale up easily as their businesses grow.

And the solutions’ enterprise-grade feature-sets mean that they are suitable for businesses of any size.

“With businesses increasingly moving to cloud-based solutions, we saw an opportunity in partnering with Avaya to make its cloud solutions available across a range of deployments – including public and private cloud. Batelco aims to provide SMEs sector with practical, flexible and affordable solutions that enables growth in the segment while providing high levels of performance and efficiency through the application of latest cloud-based solutions,” said Abderrahmane Mounir, general manager for enterprise at Batelco.

Fadi Hani, vice president for Middle East, Africa and Turkey at Avaya said: “With this announcement, we are taking our long-standing partnership with Batelco to new heights, and we’re helping to facilitate cloud migration for businesses in Bahrain. Our goal is to enable local organisations, of any size, to embrace cloud-based UC and CC solutions at the pace and through the path of their choice. Our partnership with Batelco will support this.”

© Copyright 2019 www.gdnonline.com

Copyright 2019 Al Hilal Publishing and Marketing Group Provided by SyndiGate Media Inc. (Syndigate.info).

Disclaimer: The content of this article is syndicated or provided to this website from an external third party provider. We are not responsible for, and do not control, such external websites, entities, applications or media publishers. The body of the text is provided on an “as is” and “as available” basis and has not been edited in any way. Neither we nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this article. Read our full disclaimer policy here.