Payment Card Industry Data Security Standard helps secure customer data
Kuwait: Silah Gulf (Silah), a multi-award winning business process outsourcing (BPO) and customer experience provider serving the GCC region, has launched a new e-Commerce solution for Kuwaiti customers. Silah now offers the ability to conduct secured transactions ranging from bill payments, purchases of products and services and other online transactions via the contact centre.
Using the state-of-the-art industry compliance standard, Payment Card Industry Data Security Standard (PCI DSS), currently being used by major banking and financial institutions such as HSBC, Standard Chartered and American Express, Silah offers a secured e-commerce gateway that is in full-compliance with the Payment Card industry and customizable to client needs.
Silah's clients will now be able to enhance their contact centre interactions with financial transactions, while assuring customers that all sensitive data is protected by the highest security standard currently being used world-wide.
Joe Tawfik, CEO, Silah said, "The launch of this new e-commerce service enriches our offering for our clients, and therefore supplements any offering they want to provide their customers. This new platform ensures all of our clients are secured from any vulnerability by ensuring proper security management, policies, procedures network architecture and other protective measures are in place."
Joanne O'Flynn, Chief Technology Officer at Silah, commented, "With so many highly publicised data breaches trending, businesses need to take a much closer look at data security. PCI-DSS compliance offers just that; the compliance certifies that Silah has the capability to conduct e-commerce translations in a secured environment."
"Our methodology is to follow twelve technical and operational requirements that cover goals such as build and maintain a secure network, protect card holder data and regularly monitor and test the networks. All of which is designed to reduce the risk of credit card fraud. Following these standards means that our systems are secure allowing us to deal with all of customers effectively without compromising any of their data," concluded O'Flynn.
PCI DSS is the payment card industry security requirement for entities that store, process or transmit cardholder data. This standard has been endorsed by several major card brands such as Visa, MasterCard and American Express.
-Ends-
For more information, please contact:
Amna Al Jarery
Action Kuwait
+965 24915 616
About Silah
Silah is the GCC region's premier provider of contact centre services and consulting. A joint venture formed in 2009 between Bahrain's eGovernment Authority and Merchants, Silah offers consulting, outsourced services and technology solutions for Government and companies in the GCC.
© Press Release 2013
