Chief Retail Banking Officer at Kuwait Finance House (KFH) Mohammed Al-Fouzan asserted that quality of service has become one of the most important criteria in competition, and in attracting new client segments, not to mention establishing a positive image about the institution. He added that KFH shows great interest in its employees that offer the best level of service quality possible.
It is worth noting that Al-Fouzan honored distinguished employees at Service Quality and the members of the Golden Club. Al-Fouzan went on to say that KFH has skillful employees that managed to establish strong relationships with various client segments. He also highlighted the pivotal role of employees in an extremely competitive field of business, and underlined the bank's new strategy that prioritizes the client and his requirements. He noted that honoring distinguished employees comes at a phase when the bank's success, in addition to its domestic and global expansion plans, are increasing. He stressed that such success is the fruit of the labor of the hardworking employees, and underlined the importance of honoring such employees, in order to motivate them to innovate and excel.
Meanwhile, Service Quality Department Manager Hossam Al-Khateeb applauded his employees for their tremendous efforts, and encouraged them to exert more effort to offer better services to KFH clients. He also underscored the importance of positively reacting to advanced programs and applications implemented by the department, in order to meet international service quality standards.
The honored employees expressed their gratitude for being honored, and stated that they are determined to continue to work tirelessly to meet service quality standards; especially that KFH is considered to be an authority in Islamic banking, which is evident by its accomplishments in the local and global markets.
© Press Release 2013
